Question about HP Officejet Pro L7780 All-In-One InkJet Printer
I just bought the HP all in one L7780. I had to return it to the store and got a brand new one and I have had HP send me a new one all for the same problem, and HP does not know how to fix it... So here's my problem...when I plug it in and it calloborates and all, it will not let me copy, scan, print, or fax from it. I know it needs to be connected to a computer to print, however, it will not copy or fax or scan on it's own. When it is connected to a printer (and when it is not), the front panel does not respond to anything. So if I push the copy button, or the setup button or the help button, it doesn't do anything, As a matter of fact the only way for me to turn it off is to unplug it from the wall instead of pressing the power button on the front panel. I just got the new one from HP and it still is not working. All HP is going to do is keep sending me another machine instead of trying to fix it. CAN SOMEONE PLEASE HELP ME!!!!!!!!!!!!!
First off, the printer will not function properly if its communication emblical is not connected to the pc. The pc houses all of the driver and driver commands for the unit. It absolutely needs this connection. Try this once, don't use the install cd that came with the unit, instead let's do this:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done
Posted on Oct 14, 2008
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Posted on Jan 02, 2017
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