Question about Dell 924 All-in-One InkJet Printer

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Paper Jam I keep trying to print things, but my printer keeps getting jammed. It goes halfway down, and then stops. That happens every time. I can't figure out why it's doing that.

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  • vsabo65 Oct 19, 2008

    I keep trying to print , but my printer keeps getting jammed. It goes halfway down, and then stops. That happens every time.

  • Anonymous Feb 11, 2009

    Dell 924 feed half way down and reports paper jam. I clear it and it continues to to the same thing there is no jam I can find.

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Posted on Oct 14, 2008

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Cannot print anything. Paper goes in halfway and then says 'paper jam'. Checked back - no jammed paper. Keeps on doing this. Have been in to cancel print but keeps saying paper jam. Have tried a print test...


Dear Customer,

you ahve to use batter quility papers for prints,

cause when paper fixed up your printer says its jammed but as realesed its says printing but when ALL THINGS DOIN VERY FAST JAMMING & PRINTING ITS SEEMS LIKE PAPER JAMED ALSO SAW YOU AS PAPER JAMED,

so try to check your inner cartrige,ink & paper rolls,batter quility papers you ahve to use,

THNX

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Turn machine on..
The unplug power cable on the back....

Press & Hold # 3 while connecting power cord.
keep it pressed & hold till screen display reset or shuts down...
Then follow the prompts on screen...
If this will not resolve the issue , then replace

call 1800 474 6836 & request them upgrade , You will save some money on purchasing new.

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Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect)

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