Question about Edirol UA-25 External Sound System

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SP3 screws up zero volume knob range?!

I called Edirol and they said this is a "known issue" with XP SP3 which I just installed since my SP2 system was starting to bluescreen me randomly (portcls.sys) and overheating as well, finally only being willing to start in Safe Mode, which SP3 fixed perfectly. No crashes at all any more.

It's a 3GHz Dell minitower which was overwhelmed by Vista so I went back to XP.

But...since SP3:

(1) My UA-25 connected to a stereo system via RCA cables will no longer reach zero volume unless I set the system volume down way low, in which case I can't get much max volume out of it. This specific problem shows up in no Google searches of a whole day.

(2) The "Place volume icon in the taskbar" setting checkbox isn't checked in the sound Control Panel and can't be checked since that whole area including the volume slider is grayed out. So I have no volume icon either.

Reinstalled fresh copy of latest Edirol driver. No change. I tried disabling UPNP/SSPD services via Computer>Manage, as suggested on various forums. No change. I deleted systray entries in the Registry. No change. The most sosphisticated discussion of a missing volume icon is one huge forum page that is overwhelmingly complex: http://winhlp.com/node/16. I have a cleaned up instead of bloated System as of recent weeks due to running all manner of troubleshooting utilities when I was on XP SP2. It only takes a minute or less for my desktop to appear upon startup. I have Windows Volume Control access only via the Audio tab of the Sounds Control Panel, which is sndvol32.exe in the system32 folder.

Edirol says it's just a fact of life and they claim their driver will not be updated since it's a MSFT issue common to other USB audio devices?! I'm a former Mac user since '84 who made the switch to the PC this year and have learned more than too much about how deep the Rabbit Hole goes, so far to no avail. At least the PC lets me change the Desktop font (that was the last straw). I wonder what *specifically* in the SP3 update causes this? Maybe I could downgrade a single file to solve it!

-=MrPebius in NYC=-

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Fixing the wrong problem perhaps? May I suggest that installing SP3 to fix an unstable SP2 XP install is just wrong, masking the problem,
- not fixing it. Buy a new Hard Drive - install a clean Win XP and I bet all of your Edirol problems ( and others ) will vanish. Don't touch your old drive, But once you are happy with the build install it as a slave data drive.

Posted on Dec 11, 2008

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