My touch screen is not responding to touch either with stylus or finger i did a hard reset,it started responding to touch for some time then again the same problem persisted the phone is only 6 months old please help
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Re: screen not responding to touch
I would suggest kindly take it in for repairs, as the screen looks to the source of the problem. It would require specialise tools to open the same. Since its under one year it would be better , if you can get serviced under warranty.
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did you try calibrating the touch screen? i would first do a hard reset then go to Start> Settings> System tab> Screen> General tab> Align Screen. try using a stylus instead of fingers too! worked for mine
Try using your finger to calibrate the screen at first. (If you have difficult to navigate to the alignment screen use the stylus & keyboard to feel out your way) when calibrated to an accepable degree use the stylus to calibrate the sreen, if the target doesn't respond to stylus at any specific piont use your finger. Continue this process till u get it aligned as best as possible. I suspect this problem is caused by specific points on the screen going bad.
i post this solution for those wo will be in the same situation in th next future. I had the same problem with my HTC TyTN (Herm 200). The touch-screen was simply not working. I read many 'solutions' on the net but none worked. I did not try the hard-reset because i was convinced this is not a software problem, and resetting the WM5 will not help. So i brushed the corners, looked for small particles which were pressing on the cover of the touch screen. but it did not work. finally i found one post (i don't remember where exactly) where a guy used a credit card and pushed it all around the touch-screen under the metal case (a bit harder). i tried it and it worked. i pressed harder especially in the lower part, above the buttons. and simply it worked ! no problem since then.