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Paper stuck in the printer

I have a selphy cp740. As I was printing the paper started through and printer stopped with the paper hanging out the back of the printer. The message said replace ink cartridge. How do I release the paper. Just pulling on it does not work

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  • xblackxskies Apr 17, 2009

    i had the same problem...the paper stopped and the screen said it need new ink. I had to pull the paper really hard to get it out. but my ink cartridge wont come out. so i dunno.

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I had the same problem. I just pulled on the paper. I had to pull HARD and then it came out. When it was out I turned the power off on the printer and then back on, told the computer to carry on printing and it started working again. But you are right, the paper was really jammed in there, hard. 

Posted on Nov 05, 2008

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