Question about Brother MFC 420CN All-In-One InkJet Printer

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The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.

The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.

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I recently posted that I had a print unable 51 error on my Brother MFC5460 CN All in one.I've read many tips and I was willing to try them all before taking it apart. I'm not sure if the solution I used to solve my problem is like someone else's here but I saw a white piece of plastic behind the print carriage that was still attached but stuck out to the left side when the carriage was in the right side of printer. It wasn't unhooked or looked like what I thought the encoder looked like, but I slid it over to the right side of the print carriage. I was able to move the carriage right to left and back to normal position before but moving that piece of plastic solved the printer error. I cleaned the cartridges,inside where the cartridges go into printer as well as the maintanence tips. Thanks to all the people that take time to post tip solutions that worked for them and ideas thought of to try.

Posted on Jan 25, 2012

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Hi Bang, give this a shot,

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 14, 2008

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