Connection problem, it says, but everything is connected. Gives me a "Stopped unexpectedly with status 192" message. My daughter has the 5100, and her problem is that it will makephotocopies but spits out blank paper when asked to print--so a cartidge problem seems unlikely.
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Atleast Kodak is trying its best and helping the customers by improving its technologies and manufacturing process everyday.
If you would have an Hp they would ve stopped supporting your out of warranty printer right now.
Visit www.kodak.com/go/itg and follow the step by step process .Get a printhead free of cost is you still facing any problems.
Double-click the KODAK AiO Home Center icon. If the error occurs again, go to the next step.
Set administrator rights for the Home Center application:
For WINDOWS XP OS:
Right-click on the Home Center icon.
Click the Compatibility tab.
Clear all the check boxes.
Click Apply and OK.
Double-click the KODAK AiO Home Center icon. If the error occurs again, go to the next step. IMPORTANT: In the next step, before you install the Home Center Software, make sure you disconnect the USB cable. Then, connect the USB cable when the software installation instructions tell you to do so.
Upgrade the software and firmware for your printer:
Download and install the new software and printer firmware from kodak.com (link below - firmware and software is the same for all the 5000 units). Do not use the CD, and Uninstall all previous versions before installing the new software you download from the site.