Question about Canon Digital Rebel XSi Digital Camera

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Canon Rebel Xsi shuts off and blue light flashes (WB button)

Hi, my camera is just 3 days old. Seemed to work fine, but now suddenly after taking a picture, the camera shuts off (battery indicator shows full), and the blue light (on the WB/picture transfer button) starts flashing. Sometimes there is no flashing light, the camera just turns off. Problem seems to go away after removing the battery for a few seconds. The camera works fine for a bit, but the issue re-occurs (seemingly randomly). Any thoughts before I contact Canon?

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  • Panic Pandemic Jan 16, 2009

    Actually, I have the same problem. I bought the camera just two weeks ago and suddenly it won't turn on and the blue light is flashing. I've never tried to transfer images so I can't see why that would be the problem and the screen doesn't work either... I tried the display button and it won't show. The menu comes up and I can review images but the main screen won't work.

  • barry6386 May 11, 2010

    Look on page 148 of the manual. The camera is trying to transfer theĀ imagesĀ to a computer. The blue light blinks while images are being transfered and stays on after the transfer is complete. Do you have a cable connected to a computer? Is it possible you may have started a transfer and disconnected the cable before the transfer was complete and the camera is trying to finish this process? The auto-off feature turns off the camera after 30 seconds of inactivity. Go into the menu to change this. You may have to reset the camera to get it out of the transfer mode.

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5 Suggested Answers

  • 6 Answers

SOURCE: Can't take good pictures with new Canon Rebel xsi

You will need to read the manual. I f you have a basic understanding of how ISO, shutterspeed & Aperture width combine to determine the 'right exposure.

Try this:
Set the camera to Av (aperture priority mode). Half press the shutter button and see the light meter indicator to see how well exposed your shot will be. For most cases you would be aiming for a value of 0 (properly exposed). The metering mode determines what part of the frame is used to compute the correct amount of light. For starters begin with pattern metering. Try and aim for a shutter speed of 1/125 or more if you are using the 17-55 mm EF-S f3/5-f5.6. Try and shoot at 40 mm F/5.6 (in Av mode this can be set by rotating the dial near the shutter button.
All the best

Posted on Apr 02, 2009

  • 155 Answers

SOURCE: Canon 450D, ERROR 99 only when flash pops up

Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Posted on Apr 09, 2009

SOURCE: Flash won't open on Canon Rebel XSi?

The openning flash button only works on non automatic shooting modes.
On creative zone (automatic options with predefined options) the flash will rise automatically, based on the current exposure conditions. On "Flash Off" mode won't rise the flash ever.
Let me know, please if it solve the problem

Posted on Jul 19, 2009

  • 50 Answers

SOURCE: Hello Canon Rebel Xsi. I loaded all the

Its most likely a driver issue. Some can only be resolved by reloading the OS.

Posted on Sep 29, 2009

  • 58 Answers

SOURCE: Have Canon EOS Rebel Xsi Digital. Burning smell and flash busy.

Are you trying to use the flash when you are having the problem? Were you taking a lot of pictures with flash when the problem started? Rapid pictures with flash can melt the flash and capacitors in the camera. Also, a single drop of water rolling around inside the camera in the right place can do things like that. You can try taking pictures in bright sunlight so the camera will not try to use the flash and see if it will work normally, If it does than something is probably fried in the flash system. Bad thing is that if you smelled smoke something is most likely already fried and will have to be repaired by canon. Canons quality has been going down hill for several years now and they have a lot of quality problems. If the camera has been used very little, has never been abused, dropped or wet and not far out of warranty, try using google to see if this is a common problem and call canon and try to get them to repair it for free. If all else fails threaten to replace it with a Nikon assume pay to have barely used camera fixed.

Posted on Sep 29, 2009

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Wb button blinks blue then turns camera off


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The openning flash button only works on non automatic shooting modes.
On creative zone (automatic options with predefined options) the flash will rise automatically, based on the current exposure conditions. On "Flash Off" mode won't rise the flash ever.
Let me know, please if it solve the problem

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