Question about HP Wireless Optical Mouse

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Frozen Mouse I have an HP 5187URF+ wireless mouse. It works great; EXCEPT, I have to hit control-alt-delete and then "switch to" a few clicks after start-up for it to work properly. I removed and then added the driver but that didn't work. Any suggestions?

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U shouLd buy a new mouse :D

Posted on Oct 28, 2008


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Posted on Jan 02, 2017


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On m husbands hp laptop the curser is frozen how can i unfreeze it

Sometimes just leaving it for a couple of minutes will fix the problem (the computer may be running something in the background).

It is plugged in isn't it?

Is the mouse wireless? Are the batteries OK? Is the receiver close enough to the mouse (ie it hasn't fallen off the table?)

Is it a ball or optical mouse - if optical can you see a light? If not the mouse may be faulty - try unplugging and then plug back in.

Try pressing ctrl alt del together and using the tab button move e highlighted box to the task manager and press enter (or press alt t) - does anything on the applications tab say something other than running - if yes using the tab key highlight that one and press alt e.

If this does not solve the problem try switching off the machine, leave for a couple of minutes and then restart. If this does not work now you will probably need to replace the mouse.

Oct 07, 2013 | Computers & Internet

1 Answer

HP 2530p EliteBook - touchpad stopped working. Scrolling works except touch scrolling on right side of pad) and right button, but that's all. Wireless mouse works fine.

To access Mouse Properties, select Start - Control Panel - Hardware and Sound -Mouse.

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

Jan 18, 2013 | HP EliteBook 2530p Notebook

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Key board 4000 not working, mouse work, replaced the batteries

Try using CTRL, ALT, DELETE. It sounds like you may have locked your
keyboard by accident. Once you hit CTRL, ALT, DELETE, it will bring up the
log in page. Simply enter your password, if any, and you should be good to

Sep 20, 2011 | Microsoft Wireless Laser Desktop 4000...

1 Answer

I have a Touchsmart IQ546t and the mouse has stopped working correctly. It at fist seemed like the batteries in the mouse needed to be replaced, so I did that, and the mouse now seems to have fulll power...

NO OS stated windows 7 or VISTA 64bit. which>?
ok , the mouse only issue a wire less mouse
did you load fresh drives for that from HP yet?
you can use a wired mouse as a back up, all wireless mice are problematic, google the world on that zillions of hits.
use wired,
ok now the $3 wired mouse works.
next go to device manager.

i guess you mean the lift mouse button fails but mouse pointer works. right (highlight is left click actions)
first go to control panel (wired mouse)
then see MOUSE read that page, of config, look ok.
if not reset it. (pointer tab, use default , button)
then go to , CP , control panel again, click DM device manager
see your mouse there,
right click it and pick update driver, be internet connected NOW.

im not to smart on all-in-one desktops,(i hate them)
so cant wax smart on mouse.
but here are the drivers, which one picks up mouses support not sure. but IT IS THERE.
so answer is reload driver like day one.
and the mouse can fail.. do know that. for sure the left click button switch.

Sep 10, 2017 | HP Keyboard, Mouse, Keyboard and Mouse

1 Answer

I lost the connection between my mouse and the computer - I'm not sure how to reset

Try reseting the usb connection. The computer will rediscover the usb "device" and may find it again. Then try pressing the resync button which is probably on the usb dongle. If this doesn't work, press control alt delete. This will bring up your security or process control prompt (depending on how it's set up). If nothing happens after pressing control alt delete, your computer may have frozen (requiring you to cycle power on the computer). If it comes up, use your tab key to cycle through the buttons to the "shutdown" or "restart" button. Once you've reset, you should have your mouse again.

Hope this helps,

Sep 02, 2009 | AVENUES The SPYDER SwissGear Wireless...

1 Answer

Frozen mouse every thing works perfect, instead of an arrow ,i have an egg timer.please can you help.tried key board and mouse on another comp. both work perfectly..

sounds like your computer is either infected with a virus scan it well, free on that works well is avast antivirus, or there are too many programs running and slowing down system, hit control-alt-delete and shut down extra programs and see if this makes difference if it does do selecting start up and shutdon unneeded programs or delete them

Jul 07, 2009 | Computers & Internet

2 Answers

Frozen mouse with a touch pad laptop computer


reinstall your touchpad drivers, and make sure it is not switched off (if you were using an extra mouse)

May 13, 2009 | Acer Aspire 5315 Notebook

1 Answer

Frozen mouse

hiiiiiii ther
how r u ??
u need to use use the mose keybored
and to do so
go to the control panle
than accessibillity option than go to the mousetab
than click on use mouse key
than u can use ur num arrows as a mouse
and than unlock it

if u need any further assistance email me
u take care and have fun
salammmmmm {bye in arabic }
p.s rate me thanks

Jul 02, 2008 | Microsoft HP Pavilion DV6276US Notebook PC

1 Answer

HP Optical Mouse right click button does not work

you just need to replace the optical mouse

Feb 09, 2008 | HP Wireless Optical Mouse

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