Question about Canon Office Equipment & Supplies
Did you hear a loud crunching sound from the printer before the error code 5100 was displayed?
1. You may need to send in the unit for service. Some Cannon Service offer temporary replacement unit while working on yours.
Checking and do-it-yourself inkjet printer repair is messy.
2. You can try check if the print head assembly (carriage) moves freely from left to right. Lubricate/clean if necessary (If your printer has one) check also the **** strip at the back of the carriage. This is a plastic film with multiple dark notch like mark. Clean with cotton swab and light solvent or isoprophyl alcohol.
If these does not solve your problem, guess your back to # 1.
Good luck and kind regards.
Posted on Oct 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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