Question about Dell Latitude C810 Notebook

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Dell laptop Latitude c 810 BIOS revision A12

As soon as computer is turned on the following words displays:" An unsupported memory modules was detected. A bad or unsupported memory module was detected. Please remove the unsupported memory module in socket 1, nearest the center of the machine. Strike the F1 key to shut down." Please tell me how to fix this problem... Thanks, Ricky Cooper

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  • rckycooper Oct 14, 2008

    That was very helpful. The computer is now working great.. Thanks for your help...

  • compgeek09 May 11, 2010

    Have you recently changed or upgraded the memory in the laptop? It sounds like the ram is the wrong kind?

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2 Answers

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  • Contributor
  • 12 Answers

You got the wrong type of memory installed open the memory bay and remove move it from socket 1

Posted on Oct 14, 2008

  • richard reyes Oct 14, 2008

    your very welcome if possible could you please rate me thanks have a good day

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  • Dell Master
  • 4,338 Answers

Your laptop's memory is malfunctioning. To remove the memory, power down your laptop.
Turn it over and you should see a cover about the middle of the back. Open it and there you should see the memory. You may or may not have more than 1 memory Dimm. Also there are 2 slots. The bad memory is the one in the first slot. Take it out and put the other in it's place. the laptop should boot up ok, but slower because of the missing memory which you should replace.
If you get the same message, replace the memory with the one you took out, then reboot.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 14, 2008

  • JDTec
    JDTec Oct 14, 2008

    Glad to help.

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