Question about Rheem RTG-53PVN Indoor Natural Gas Tankless Water Heater for 1-2 Bathroom H

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Ideal c24 when switching on the boiler it ignites for 8 to 10 seconds, then it cuts off and the lock out lamp comes on. pressing the reset button or turning on the hot water tap has the same effect. Any ideas? The pilot does not light when turning on hot water. we leave the hot water on the go unplug and replug the electrical cord and it will work just long enough to get wet and soaped up then no hot water again. any suggestions. would like to fix it myself if possible. please advice Rheem Pronto RTG-74PVN-1

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Call the manufacture at 800-432-8373. They will be able to assist you. Have your model & serial number. Parts may be under warranty.

Posted on Mar 10, 2009

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Ideal c24


Hi Jurgie,
I'm Harvey, the Master Plumber,
Happy to render my assistance.

This is your problem!
When you are switching on the boiler it ignites for 8 to 10 seconds, then it cuts off and the lock out lamp comes on. Pressing the reset button or turning on the hot water tap has the same effect.

I need to get the make and model of your specific boiler to give you an accurate answer!
Waiting for your response.
Harvey, your Master Plumber.





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