I have a Sony TRV-16 that had a tape stuck in it. I tried to eject it and the tape only came out half way. I turned it off and tried to eject again but the tape went back in the camera and now it will not eject at all. Please I need to get the tape out of the camera.HELP!!!!!
I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......
Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject. IMPORTANT: If
your camcorder model has a RESET button, first try pressing this
button. If there is no RESET button, or pressing the button does not
resolve the issue, continue with the troubleshooting steps below.
Turn off the camcorder.
Remove the battery from the camera.
Remove the AC power supply from the camera.
Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
Slide the power switch back to the OFF position.
Connect the AC power supply to the camera.
Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."
After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.
Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.
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The vlatch to spring the basket (cassette holder) is easy to access on these. Many times the eject process will take place if the holder is released. After the door is removed the holder can be released by gentley raising the latch on the right side of the holder assembly. After the tape is out further checks can be made for damp drum or tension issues.
The problem is a
rubber tape tension roller. Simply eject the tape, look inside where the
tape goes. You will see a black rubber cylinder that may have a white
plastic tube protruding. If you have long tweezer or a hemostat remove
the plastic tube which hold the rubber tensioner in place, then remove
the rubber tension cylinder. Clean the shaft of the black rubber
tensioner with alcohol on a q-tip. Replace rubber tension cylinder and
Also, the tapes can cause the problem. This
process is possible by one person, but you may need another person or
have three hands. The C:31:23 is tape tension error. The tape has
become stuck. Simply eject the tape. Holding the tape upside down, pull
back on the tape cover release slide on the left side of the tape, now
take the hemostat and push the tape release tab, located opposite of
the tape cover, push this tab down and back toward the back edge of the
tape. Now while holding both those release levers, take a pencil and
wind the tape past the bad spot or until the tape winds freely. I did both of these and was able to use the camera again and view all my tapes! Good luck and QUIT SPANKING YOUR CAMERAS!!!!
There is a little plastic piece on the tape and it is getting stuck, you have to maually move this piece, witha paper clip or something else. it might break the piece off, but that is the only way I know to get it out.
If you remove the power while the basket is halfway up, you should be able to remove the door. Then look to see if the reels are turning when you try to elect the tape. The error code you are getting indicates the reels are not turning for some reason. You can ssist the reels turning as the tape is ejected if you have a small plastic pick or a toothpick into the reels to assist the reels turning and tehn you may be able to remove the tape.
Take to a decent camera shop, they probably won't charge fr pulling it out, if it can be done w/o disassembly. They could also give you a better idea on the problem at hand, and you'll be able to make a more informed decision.
It could be something small stuck in the teeth of the gears and jamming it.
If you turned on the power or inserted the battery while pressing the ejct on the camcorder then you have a serious mechanical control curcuit fault or a power supply thats bad inside the camcorder. Probably those small surface mounted pan caps that ALWAYS go bad. It time to take the unint to a pro to be checked unless you have all mthe speacial tools and extenstion cables to work on this camera. Good Luck