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Rcovery My computer had crashed and I had order the erecovery disc"s and when I put the system disc in it loads and it tells me to wait and a white screen comes up and stays there.What should I do?

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Wait

Posted on Oct 14, 2008


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Pls advise what is the step to get on window boot manager? and need for me to reinstall window 7 back again?


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

Jun 25, 2012 | Acer Computers & Internet

1 Answer

Chris my notebook is aspire not dell for your information is it the same?


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System...

Jun 25, 2012 | Acer Computers & Internet

1 Answer

Dennis should I download reinstalled my os window 7?


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs...
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

Jun 25, 2012 | Acer Computers & Internet

1 Answer

Hi dennis I encounted Oxcoooooe9 on my aspire 5738 how to resolve pls advise with thanks


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Jun 25, 2012 | Acer Computers & Internet

1 Answer

Erecovery password


erecovery password
Acer has a software named eRecovery. This software dedicated to their customers in order to get Windows OS recovery process a lot more easier and faster even a kid able to do it.


Acer created a hidden partition labeled PQSERVICE

You wouldn't able to see this partition in Windows explorer. If you want to see this partition existance, right-click My Computer -> Manage -> Disk Management


PQSERVICE partition contain an image of Windows OS (XP/Vista/Seven) and this partition will be load to recover anytime when your Windows OS crashed, unstable, or infected by virus.

By pressing ALT+F10 before entering Windows boot process, you will access Acer eRecovery menu and asked the location where the backup will restore (ussually C: Drive). After few simple clicks (as easy as click Next) you will have your Windows back as 'factory default' state (State when you bought your Acer machine)

But how if there are password required for eRecovery? The windows is crashed and unfortunately... you don't know the password?

Here are the tricks!


Try the default password 000000

Dec 22, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

How do I restore Acer Aspire x1200 without disc?


Hi dustinwilkin From http://www.geekpolice.net/t7449-acer-system-recovery-partition-hotkey-instructions-erecovery : To access the recovery partition on your Acer computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit
Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings. Best regards , fanaudi .

Sep 29, 2011 | Acer Aspire X1200-B1601A PC Desktop

2 Answers

I would like to reset my Aspire one happy


press alt+f10 at acer logo displayed
and you will directed to acer erecovery management
at acer erecovery management you can reset your acer aspire one to factory setting

Mar 12, 2011 | Acer Computers & Internet

1 Answer

Windows not loading


http://www.ehow.com/how_4478845_restore-acer-computer-factory-settings.html
Run Acer eRecovery Management Copy the Acer factory default backup disk Image Create backup of the system Create a complete backup Creating an incremental backup Erase a backup point Using the option ‘‘Burn Disk’’ Burn a backup disc with the factory default settings Burn a backup disc with the parameters of user Copy the current system configuration to disc Burn a disc backup software Restore the system Restore system to factory default settings Restore system from backup user Recover the system from CD / DVD Re-install applications / drivers Other means of System Restore No Restore CD / eRecovery / password / ALT + F10 or F10

May 05, 2010 | Computers & Internet

2 Answers

I want to reset it


Unlike other laptops, Acer laptops integrate a computer management utility called 'Acer eRecovery Management' to create backup of hard drive data, create restore point, reinstall applications & drivers, and reset Acer laptop to factory setting.

Step 1: Before starting your Acer laptop, ensure that there is no external storage device attached to it. Now start your laptop.

Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.

Step 3: When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.

Step 4: Again click 'Next' to reset your Acer laptop. This process will erase all data from your hard disk and reset your Acer laptop to original factory settings.

Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer laptop is reset to factory settings.

Tips: You can also create a backup copy of your laptop data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.

If you face any issue with your Acer Notebook, feel free to get expert technical assistance at
http://www.vtechsquad.com/acer-support/

Apr 04, 2010 | Acer Aspire One Netbook 8.9" Notebook

3 Answers

Acer aspire not loading to windows


Hi,

If you have recovery disc or back up disc put it in and restart the PC and start tapping the F12 key until at the Acer splash screen, you should get now see your boot order, now use your up and down cursor key to highlight the CD/DVD drive and then press enter, this will now start the recovery disc that you put in, just follow the on-screen instructions.

If you don't have a disc, restart the PC and at the Acer splash screen start tapping the ALT+F10 or just F10 and if you have a recovery partition on your hardrive then the recovery program will start up, just follow the on-screen instructions.

Thanks

Sep 09, 2009 | Acer Aspire T135 PC Desktop

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