You see, I've had my tablet since, oh, around July or August. Genius MousePen, 8x6, it's in good condition [ seemingly ]. But lately I've been encountering problems with it. The major and most annoying one is that it isn't detected by my computer anymore [ Windows XP ]. Not even adjusting the wire can make the green light come on, although, rarely, it'll flicker for a second, and then go away.
Sounds like a short in the wiring. the usb cable i very flimsy and very prone to breaking. if you know what your doing you could open it up and TRY to fix it, but if its under warranty get a replacement. thats about all you can do bro. stupid companies and their cheap craftsmanship.
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My i608 pen stopped working today. I've had it for a month. The mouse was working fine, but the pen wouldn't work at all. Then I left the mouse on the pad and used the pen while the mouse was on the pad, and the pen started working again. Now it works even without the mouse on the pad. Did it re-establish the radio connection or something by doing that?
Anyway, saved me the $25 replacement cost.
With the tablet unplugged from your system, Install the software that came with the MousePen. This will ensure that your system has all of the necessary drivers.
Once that has completed, plug your tablet into a different USB port on your laptop than what you used before. Once you complete this, it should work. What version of windows are you using?
when you took the back off did you ceck to see if anything was out of place in that area? pinpoint the EXACT area the pen skips and try opening the back again. look to that exact area to see if anything is out of place. if it is puch is back in place
I had the same problem and got it fixed. I opened the tablet. (you'll find all the screws at the back, some of them beneath those black rubber pads).
Before you open the tablet, disconnect it from the computer!
Once you open the tablet, you'll find an electronic grid, fixed with tiny black rubber rings. Check to see all rubber rings are in place. At the point where the pen skips, check to see if the rubber ring is at the same hight as the neighbouring rings.
Once you checked these, Close the tablet again.
Be sure to firmly close all screws. If you don't make sure every screw is firmly attached, the tablet might skip again and might go crazy!
Re-connect the tablet to the computer, restart Windows if necessary, and it will hopefully work perfectly!