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Can't receive applications for scanning - Office Equipment & Supplies

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  • atselectrica Jan 01, 2009

    Cannot receive application list for lexmark scanner printer x5470

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Go to www.lexmark.com and click on the downloads. Download your printer configuration again to your computer. When computer advises that you already have the software just indicate that you are updating or fixing. Once this is done your problem you should be able to scan. This problem occurs often when you switch to wifi.

Posted on Nov 08, 2010

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Why its scan mode cannot retrieve application list?


When you use the scan function from the computer, the computer must have an application in stalled that receives and processes the scanned image. In other words their must exist and application that can open the file format of the scanned image (jpeg, pdf, txt or rtf, etc.). Several scanning software are available for free on the web freeOCR, paperscan, etc.
Your All in One must have shipped with some scanning software. Install it on the computer and use it to scan documents.

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1 Answer

How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I am out of ink cartridges (none in the printer) but I just want to scan something...how can I do this?


You can still scan using either the command menu on the scanner or the HP software from you computer. As long as you are not trying to print, having no ink should not effect the scanning.
If you have the HP solution center software, you can open that application and pick scan a document or scan a picture.
From the PSC 1610v controls follow these directions:

Scan to an application

You can scan originals placed on the glass directly from the control panel.

1. Load the original face down on the right front corner of the glass.

User Guide 59

Use the scan features

2. In the Scan area, press Scan To.

The Scan To menu appears. The Scan To menu lists destinations, including

applications, for anything you scan. The default destination is the one you

selected the last time you used this menu.

The Scan To menu can be configured. You can designate which applications and

other destinations appear on the Scan To menu by using the HP Image Zone

software on your computer.

3. To select an application to receive the scan, press until the destination you

want appears on the control panel display, and then press Start Scan.

A preview image of the scan appears in the HP Scan window on the computer,

where you can edit it.

For more information about editing a preview image, see the onscreen HP Image

Zone Help that came with your software.

4. Make any edits to the preview image in the HP Scan window. When you have

finished, click Accept.

For more information on editing a scan in the HP Scan window, see the onscreen

HP Image Zone Help.

The HP All-in-One sends the scan to the selected application. For example, if you
chose the HP Image Zone, it automatically opens and displays the image.

If you don't have the HP solution center, you can download it from this link:
http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

If you found this answer helpful, please remember to leave positive feedback.

Mar 01, 2011 | HP PSC 1610v All-in-One Printer

1 Answer

How to scan


Here is the manual:

http://h10032.www1.hp.com/ctg/Manual/c00238458.pdf

Page 45 will give you the scanning instructions.

1 Load your original face down in the right front corner of the glass.

2 In the Scan area, press the Scan To button.

The Scan To menu appears, listing destinations, including applications, for

anything you scan. The default destination is whichever one you selected the last

time you used this menu. You designate which applications and other

destinations appear on the Scan To menu by using the HP Image Zone on your

computer.

3 To select an application to receive the scan, use or to select it, and then

press OK or Start Scan.

A preview image of the scan appears in the HP Scan window on the computer,

where you can edit it.

For more information about editing a preview image, see the onscreen HP Image

Zone Help that came with your software.

4 Make any edits to the preview image in the HP Scan window. When you have

finished, click Accept.

The HP all-in-one sends the scan to the selected application. For example, if you

chose the HP Image Zone software (Windows) or JPEG to HP Gallery
(Macintosh), it automatically opens and displays the image.

Jan 27, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How do i scan a picture to e-mail with HP 1350 all one


"Scan to email" feature is dependent upon the TWAIN and MAPI supported applications. TWAIN and MAPI (Message Application Programming Interface) are standards that relate to "Scanning" and "Scan to email" features respectively. Applications have to support these to make use of HP Director. Not all email accounts are MAPI supported applications. The following are the ones which satisfy the MAPI criteria.


Microsoft Outlook Express 6


Microsoft Outlook Express 5


Microsoft Outlook Express 4


Microsoft Outlook 2000


Microsoft Outlook 98


Microsoft Outlook 97


AOL E-mail Version 8


AOL E-mail Version 5


AOL E-mail Version 4



If you are not using any of the above email accounts, you need to configure your email account with Microsoft Outlook/Outlook Express to use this feature. After configuring, you can use the scan to Email feature by perfroming the following steps.



1. Open HP Director/ HP Solution Center.


2. Click Settings -->> Scan Settings & Preferences --->> Scan to... Setup.


3. Select the available destinations and add them to the front panel destinations.


4. While scanning, you will receive a window showing the scan details which contains the section "Where do you want to scan?". Select "Email".

Dec 28, 2010 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

How to run a scan HP officejet 4315


Good day Sir, to run scan Hp officejet 4315 follow the instructions below.

1. Load your originals print side down and top first in the center of the document feeder tray.
2. Press Scan. the Scan To menu appears on the display.
3. Press OK to select the default application to receive the scan, or use the arrow buttons to highlight a different applications, and then press OK.
4. To stop scanning press Cancel on the control panel.

Tip: To force the scan to be in black and white, press Start Black instead.

Have a nice day hope this will help you.


Jun 15, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I receive a cannot connect to pc when I press the button to scan. What is causing this error?


Hi


Sounds like your scanner is not longer connected to your PC- have you checked that the scanner is plugged into the PC. They can move an get dislogged

also check that the PC is still registering the scanner by

  1. Close all applications.
  2. Open the all-in-one product Toolbox, an icon on the desktop, or in the program group for the product.
  3. Select the Services tab.
  4. Select Test Product Communication.
  5. When complete, and the test passes, open the application you want to scan into, and select the Scan option to verify the fix. For a list of the applications that support this feature, see the document "HP ScanPicture Utility Overview and List of Supported Applications."
  6. If this does not work, uninstall and reinstall the software. Consult the User's Guide for assistance.
When communication is lost to the product (for example, the power was turned off and on), some features are lost. Running the communication test re-establishes communication between the computer and the product. Regards Liz
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Feb 22, 2010 | HP OfficeJet r80 InkJet Printer

1 Answer

Sending a scanned picture to my computer


Scan an original to a computer
You can scan originals placed on the glass by using the control panel.
To scan to a computer
1.
Load your original print side down on the right front corner of the glass.
2. Press Scan Menu.
3. Press OK to select the default application to receive the scan, or press to select a
different application, and then press OK.
A preview image of the scan appears on your computer, where you can edit it.
4. Make any edits to the preview image, and then click Accept when you are finished.

Dec 15, 2008 | HP Photosmart C5280 Printer

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