Question about Maxtor Personal Storage 3200 (M1227310) Hard Drive

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External Hard Drive problem - Why God!? Why!!?

Ok, i have a problem that doesn't need to be a problem and i'm hoping that I can get some help here cause I'm at my witts end. I have a Maxtor personal storage 3100 External hard drive. Earlier today it worked perfectly when i shut my laptop down. When i started it back up, my computer couldn't find the EHD. I checked it out and saw that the green light in front was just blinking, not a constant light quivering like it used to. I checked the power supply and nothing seemed out of whack until i tried a different power cord, the light started slowly blinking...weird. I need some help from anybody that can help me! I have all my music stored, all my pictures, everything on this. I don't want to lose all these files. If there is any way that I can fix of salvage my files, Please let me know I lost the power cord to my maxtor hard drive. Seagate Tech. sent me a new power adapter, a week later, free of charge! Plugged it in and got the blinking green light, then orange, now it doesn't work at all. whats the Deal? Open it up? thank you.

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Sure..the power is not the key issue..what you might consider, is calling a local computer fix it shop, and ask how much to recover that data..then, you may be well advised to consider an online back utility, such as you can find here.

Posted on Oct 14, 2008

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Posted on Jan 02, 2017

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When I click the power button on my harddrive the power doesn turn on. I removed all of the plugs and nothing happened


If your not getting any power use a multimeter on the hard drive power cord,, probe orientation doesn't really matter you just get a negative reading if it's reversed. One probe down the middle one of the metal on outside of power adapter. Can't get a probe down middle just stick a paper clip and just probe to that. If it is getting voltage then the dc jack inside the hard drive enclosure could have broken loose take something pointy and gently push the jack on the hard drive if it wiggles it's broken and needs to be re soldered. Comment back for more assistance if needed, General solutions below
Check the following
  • With the drive plugged in on powered on place your hand on it should be able to feel it vibrating (if no its not getting power or dead)
  • If power and vibrating put your ear to the drive (repeating and squealing are bad, crunching sound is generally ok)
  • With the drive plugged in and it sounds ok and it's vibrating[platters are spinning] right click on "Computer"/"My Computer" select manage > Disk Management, locate your drive if it is listed try to initialize it
  1. Right Click drive, properties, hardware tab, select drive, properties, volume tab and click populate
If it wont populate or doesn't show at all in storage manager at all either the drive itself is bad or the control in the external enclosure is bad. You can attempt to remove the drive from the enclosure and plug it in directly into the computer but this tends to void it's warranty. If the drive works however you can simply buy a new enclosure for about $12

Comment back if you need more assistance

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Need to get a manual to be able to edit.


link

Hi,

Above link lead to the manual. We hope this would be helpful to you..

God Bless

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I have the same drive and it uses an Accurian AC/DC Adapter. It's output is 6.3V. Also the model number is XKD-C1500NHS66.3-12. I hope this helps.

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