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Ce5000prw recieving f5/e6 error message

All of a sudden my machine began doing a burst of reverse stitches and then flashed e6/f5 error message. the e6 reads in my manual to be a thread tangled up so I thoroughly cleaned the machine and tried again. same thing happened. so obviously the f5 is the more important issue but my manual does not say what this means.

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I know this probably won't do you much good as it is now nearly 3 years after you posted your problem. However, I just had the same problem after using my machine for 4 years and couldn't find any solutions or answers anywhere, even from Brother, so I figured I'd post an answer in the event someone else has this problem. My local repair center wanted to charge $100 to even look at it since it is a computerized machine and Brother said the F5 code was not a good thing and I really needed to have it checked by an authorized dealer. You can get this machine brand new for $150 so I didn't see the point in spending the money to fix it.

I finally decided to open the hard case and see if anything was up. Yes, this voids the warranty but what good was the warranty going to do me anyway when I could replace it for less than any repairs would cost. When i opened the hard case, I discovered over 40 glass head straight pins scattered everywhere. I have a 3 y/o son who apparently thought dropping the pins through the holes on the top great fun, lol. I removed all the pins and used canned air to clean out all the dust bunnies, put it back together and was back in business in about an hour. The machine sounds great and doesn't skip a stitch!

Posted on Aug 26, 2011


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Have you cleaned and oiled the machine lately? If not, your manual will have instructions on how to do this and this may solve your problem. I have a CE5000PRW and have had to pull the bobbin shuttle completely out sometimes and clean that out as well. I always keep canned air handy to blow the fuzzies out of my machine regularly as I use mine everyday. I did recently have a problem with this code showing up on my machine no matter how much I cleaned it and a couple of times it even flashed f5 along with the e6 code. It was going to cost me nearly as much money to have it looked at by a repair shop as it would have to buy a new machine so I went ahead and opened up the hard case (voids the warranty but my machine was only $150 and they want $100 just to look at a computerized machine - before doing any work to it so I wasn't worried about the warranty). I found straight pins and dust bunnies everywhere when I got inside. My 3 y/o apparently thought it was fun to put the pins in the little holes on top of the machine and watch them disappear! Anyway, I cleaned out all the pins (over 40) and the dust bunnies from everything, put it the case back together and it runs great.

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E3 means
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start/stop button was pressed while the buttonhole lever
is raised.
(make sure buttonhole lever is in correct position)

If the start/stop button is pressed before the sewing machine is correctly set up or if an operation is performed
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If you press (Stitch selection key) or do the operation correctly while the error message is displayed, the
message disappears.

download manual for this model at

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