Question about Dell 942 All-In-One InkJet Printer

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Dell 942 wont print from black ink cartridge

Printer stopped printing from the black ink cartridge and now only uses the color ink cartridge anyone have a fix?

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Re-install the driver

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Posted on Oct 13, 2008

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How do I install the printer cartrige? I do not have the booklet...


  1. Turn on your printer.

  2. Open the front cover.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

  1. Press the tabs on the cartridge lids, then lift the lids.

  1. Remove the old ink cartridges.

  1. Store the cartridges in an air-tight container or dispose of them properly.

  2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.


NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.
  1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.

  1. Snap each lid closed.

  1. Close the front cover. The front cover must be closed to start a print job.

  1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.

  2. Click the Maintenance tab.

  3. Click Install a new print cartridge.

  4. Click Next.

  5. Select the type of cartridge you installed.

NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.
  1. Click Next.

Dec 17, 2010 | Dell Inkjet 720 Printer

1 Answer

Printer does not print using black ink


Check your settings i=under the Services Toolbox. Also go into printer preferences and see if you can force it to print in black only.

Apr 26, 2010 | Dell P703w Printer

1 Answer

WILL DELL AIO 942 PRINTER CONTINUE TO PRINT DOCS. IN BLACK IF


You print more documents then anything else, therefore you use more black ink, no color at all, assumption with information provided

Jul 16, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Black ink wont print, but color works fine


The black cartridge needs replacing it sounds like. On many printers, that is the only way that you get black.

Jul 05, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Can't print color only black and white


Please check if your Colour Ink Cartridge is not emply. If their's ink in the cartridge then try to service your printer through the Print Preferences. Your Colour Cartridge Nozzels could have been blocked thats why your printer is unable to print in Colour.

In case if both the above doesn't work then check in the Print Preferences that you should not have saved the option of PRINT DOCUMENT IN BLACK ONLY. hope this helps , AJ

May 18, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

I bought a new Dell color ink jet cartridge for my Dell All in One 942 printer and after I replaced it it still showed it as an empty color cartridge. I order it as new directly from dell. I tried to take...


  1. I TRIED HOLDING THE INK JET OVER A POT OF BOILING WATER AND THEN BLOTTED IT WITH A PAPER TOWEL AND PUT IT IN THE PRINTER..CICK ALIGINMENT AND IT WORKED!!!

Jan 18, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Dell 942 all-in-one printer problems.


The problem is simple. Try inserting your old in cartridges. If the old ones work, the ink cartridges are defective. Contact Dell and get these replaced.
Otherwise the printer has a problem. try cleaning the metal contacts of the ink cartridge and the ink carrier.

Sep 19, 2007 | Dell 942 All-In-One InkJet Printer

1 Answer

Dell 942 AIO printer cartridge problem


Was your replacement cartridge a new dell product? If it was, the sensor on the prnter should recognize it as new and reset the indicator to full. If, however, the cartridge was refilled, remanufactured, or otherwise an off brand, the ink indicator will show it to be empty. Just ignore and use the printer as normal -- it will print just fine, but you may need to press the select button to get it to start printing the first page.

Aug 26, 2007 | Dell 942 All-In-One InkJet Printer

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