Question about Dell 942 All-In-One InkJet Printer

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Dell 942 wont print from black ink cartridge

Printer stopped printing from the black ink cartridge and now only uses the color ink cartridge anyone have a fix?

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Posted on Oct 13, 2008

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Posted on Jan 02, 2017

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There are two black inks in the printer so that when you are printing only black and white such as printing a fax or when you set print in B/W for printed matter, the printer will use the larger ink cartridge. When you are printing in the multicolor mode (most people don't know the difference) the printer will use the finer black ink in the smaller cartridge. This smaller cartridge is used for photo printing and multi-color page printing. You cannot mix the two blacks since the larger cartridge is a coarser ink.

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Please check if your Colour Ink Cartridge is not emply. If their's ink in the cartridge then try to service your printer through the Print Preferences. Your Colour Cartridge Nozzels could have been blocked thats why your printer is unable to print in Colour.

In case if both the above doesn't work then check in the Print Preferences that you should not have saved the option of PRINT DOCUMENT IN BLACK ONLY. hope this helps , AJ

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Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.

Hope this initial info/idea helps.

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I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

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PRINT IN BLACK WITH COLOR CARTRIDGE?


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Just go to your printer properties when you print and the option will be in there someware.

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Make sure you are using the correct cartridges for the Z35. They should be #26 (color) and #16 (black).

Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.

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Make sure the printer settings are set properly to print in color on the PC. Even if there is a color cartridge, if the PC only tells it to print black ink it's not going to use the color cartridge.

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