Question about George Foreman GF20G Indoor Grill

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Missing control knob

I bought a GF20G grill/griddle at a garage sale and the knob on the grill side is missing. I also need the grease tray and the turner.

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  • cleoandkita Oct 27, 2008

    knob cracked in the mail, need replacement or estimate of repair

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  • 368 Answers

Hi,

I'd contact the manufacturer (Salton, Inc.) customer service site for replacement parts or manuals. If they don't have them, they should know where to send you (though if they don't, I'd seriously wonder about the company). You might also register your opinion of the product's durability and other characteristics........(;^])

Go to

http://prc.prodregister.com/prodprotect/applica/

And click on "George Foreman" (lower-right portion of the page), it redirects you to a secure webpage where you can register.

https://secure.prodregister.com/prodprotect/applica/gf.shtml

Part of the page reads:
"Call toll-free or visit our websites for assistance if you need more help.

Parts & Accessories:
Phone: 1-800-738-0245 (Monday–Friday, 8:30 a.m. to 8:00 p.m., ET)

Product Warranty:
Service: 1-800-231-9786 (Monday-Friday, 8:30 a.m. to 8:00 a.m., ET)"

If I can be of further assistance, let me know. If this helps or solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon


Posted on Jan 01, 2009

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The part your looking for is going to cost you 19.00 + shipping . Total at around 30.bucks. It does not pay to fix this unit. Here is an article about these grills. Crucial product component is defined as a component that will prevent proper functioning of the entire product even though it is the only malfunctioning component. Analysis of the George Forman Grill found that there are three crucial components. The first crucial component of the product is the thermal switch. The thermal switch is a heat-regulating device that acts as a type of circuit breaker. When the grill is turned on, the temperature of the grill is room temperature and the thermal switch will allow electricity to flow through. Once the heating elements heat the grill up to a certain temperature, the switch is triggered and stops the flow of electricity, thus cooling the grilling surface. Once the temperature cools to a predetermined temperature, the thermal switch will no longer be triggered and will reopen the circuit and continue the heating process. The second and third crucial parts are the upper and lower heating elements. If one of these heating elements fails, only one part of the grill will heat and it will not allow for proper functioning of the grill, which is supposed to cook on both sides at time. Could and would the three critical components be replaced or repaired if malfunctioning is another important factor in determining the overall products serviceability. A product is made up of many components and the method used to connect all of these individual parts answers the question of could a part be replace. If a part is welded to another piece or if other components have to be broken in order to remove the malfunctioning component then that part cannot be replaced and the question of would it be replaced does not need to be address. If it is determined that a part physically could be replaced, the next question addressed is would it be replaced. The cost of the individual component verses the entire product cost, the time it takes to replace the component, and many other factors are addressed to determine if a product would be replaced. The overall cost of the George Forman Grill studied is under $60. To purchase an individual thermal switch to repair the grill with would not be a cost effective choice because they sell for approximately $15 to $20. To remove either heating element from the heating plate, the plate needs to be damaged. The heating elements will wear out but typically not until long after the thermal switch malfunctions. Considering both of these factors, the heating elements would not be replaced and if both were to fail, it would mark the product end of life. I have seen these grills/griddles for as low as 49.95

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