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I have a pixma mp160 multifunctional scanner/printer, but lost the install disc. i went to the support site to dl a driver but it is not working

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Hi,

I'm not doubting your means, just your methods. I have made the tiniest error downloading /installing software that aren't obvious until some one points them out. Just to rule out the possibility an install error was made try this one more time, but, try it this way:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 13, 2008

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