Question about NorStar M7310 Corded Phone

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Setting Pulse/Tone We recently had a power outage and now our phones are a big jacked up! Can you tell me how to reset back to how we had our phones? Also our Line 3, when pressed says "forward to:", can you help me make it like the other lines.

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We have a problem with the m7310 norstar phones, since power went, we lost all configurations, and we cannot restore them back, extensions cannot call out they are disabled, please help us with the admin or system coordinator manual

Posted on Nov 11, 2008

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Phone does not dial out any numbers.


Check the side of the phone. Look for TONE / PULSE selection.

MOVE it back and forth and leave it to TONE.

Test it again,

Jan 18, 2014 | Northwest Bell Nw Bell Wht Corded - Big...

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No dial-tone


Is there dial tone at the jack where you are plugged in?? Are you sure?

Is this a pulse/tone phone? Do you have a pulse or tone line? Have you made the correct setting? Is the RJ-11 connections solid? Have you tried the wire on another phone and proved it is good? Is there a separate power suply for the phone or does it get its power from (a) the radio or (b) from the phone company?

Here are a couple things to check.

thanks for your quesiton at FixYa.com

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Continuous dial tone on phone line . When i try to dial out- i just get a continuos dial tone- happening on my 2 cordless, landline is fine. Dont use a magic jack, changed out hardware, new cordless dont...


There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

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2 Answers

Need to change phone back to tone dialing


Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

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1 Answer

Switching from pulse to tone dialing (there is no switch on the base unit)


hold the select button down a few seconds until you'll see a 'tn' on the readout. this sets it to tone. hold it down again and it will set back to 'Pu' for pulse. i figured this out by accident. the losers at vtech never answered my question.

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http://www.vtechphones.com/vtechui/support/manual.cfm?manualID=373

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Changing from Pulse dial to Tone


Go to Menu > Set tel line > Set dial mode > Tone. That should solve it.

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1 Answer

There was a power surge, and now my phone is stuck on pulse dialing, how do I get it back to tone? I can use the star key to bypass the pulse and put the phone on tone, but it only works one call at a...


You’ll need either a 6-button or a 24-button set SPIRIT CS administration.

First the control unit ADMIN switch must be ON, the administration overlay must be in place on station 10, and the set must be plugged into control unit jack 10 (call processing is interrupted only at station 10).

After moving the admin switch, and before dialing Ftr 7 -
From station 10 press intercom,
Press speaker,
Dial *0,
Dial 1,
Then Press Ftr 7.

Each line indicator light will show the current dialing type for that line. If the light is OFF, that line is set for touch tone dialing. If the light is ON, the line is set for dial pulse
dialing.

To change the dialing type for a line or lines, press the line button(s) and dial the
appropriate digit from the table below. You may press more than one line button to make the change on more than one line. If you enter a digit without first pressing a line button you will hear the error tone.

Be sure to turn the admin switch back off when you’re finished.

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