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My printer won't turn on. It worked fine day before yesterday and now nothing. Help! Thanks!

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  • fishtalesart Oct 13, 2008

    My printer is the small hp photo printer. It is not connected to the computer at all. it prints 4x6 photos. Sorry I wasn't clear on this. Can you help me?

    Thanks,

    fishtalesart@alltel.net

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Hi,

Let's rule out the obvious first, check to see if any breakers in your panel have tripped, or plug a hair dryer of some small appliance in the same outlet to confirm circuit is live. If that checks out, make sure power cord of printer is firmly seated. Assuming that didn't solve the issue try this:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 13, 2008

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