Question about Sony Ericsson S500i Phone

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Mms mesenging my phone won't let me send picture messages, wen i attempt to send it it says that the picture is unsupported. i can't understand as its a picture taken by the camera on my phone. any help would be appreciated please and thank you

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  • ukathir Dec 04, 2008

    i can not see the images in wab pages while internet. please tel the solution for that problem as soon as possible..

  • Anonymous Jan 07, 2009

    cannot send picture messages only text?

  • raebians Jan 07, 2009

    cannot send picture messages only text?

  • raebians Jan 07, 2009

    how come you can put a signature in picture messaging but not text?

  • Anonymous Jan 24, 2009

    omg, yeah i have the exact same prob, it won't lemme send picture messages !

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Posted on Oct 13, 2008

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Razar v3xx


When you receive the message with id and password, it usually means that either your phone is not multimedia messaging compatible or your account is not provisioned with the actual multimedia messaging feature itself.
If unable to send or receive a picture message (MMS), troubleshoot accordingly:
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  2. Verify MMS is being sent to an AT&T subscriber. If MMS message is being sent to someone other then an AT&T wireless services subscriber, verify that the carrier is supported.
  3. Picture messaging settings are pre-configured on all devices purchased from AT&T. If the settings have been altered or if the device was not purchased from AT&T, validate picture message settings are properly configured.
  4. Attempt to send an MMS again.
  5. If further assistance is required, please contact Customer Care.

If problems occur, please perform the following troubleshooting steps:
  1. Verify device has signal strength.
  2. Check for a GPRS attach on the device.
  3. Verify the browser settings are correct.
  4. Clear the browser cache.
  5. Power cycle the device (turn off and back on).
  6. Attempt to access MEdia Net again.
  7. If unable to access a particular MEdia Net site, check to see if the site is supported by AT&T.
  8. If problem persists, please contact AT&T Customer Service for wireless customers.

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