Question about Brother HL 5170DN Laser Printer

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Easy peel Labels stuck to rollers cant print

When printing labels with easy peel labels two labels stuck in the rollers how do I retrieve the lables

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On which roller are these labels stuck? On the drum roller? or at the back in the fuser.

If it is the drum you can always try with a soft cloth and some denatured alcohol.
Soak the label first with alcohol to loosen the glue, then remove the label and take a new
clean cloth to remove the glue with alcohol. Notice that the drum is light sensitive, don't expose it to bright light for too long.

If it is in the fuser you'll have a bigger problem. You'll have to remove the fuser first to access the rollers (caution, let it cool down first, fusers get really hot)

You need to remove the duplex unit (if available) or duplex cover and the 2 small side covers.
In the left and right you will notice 2 screws that tighten the fuser. Remove these screws as well as the dataconnector on the right and the fuser lamp power supply to the left.
Now you can easily slide the fuser out.

The tricky part is to open the fuser up to access both heat- and pressure-roller to clean them in the same way you should clean the drum unit. Normally you can open the top cap of the fuser loosening 2 screws don't know exactly which ones

When this is done you can reassemble the printer and all should work fine.

If you intend to open up the fuser, let me know, i'll get you the detailed information for that.

when you use lables that are suitable for laserprinters always use the manual front feed and open the rear cover, that way the paper does not get folded, it just runs flat right through the printer.

Posted on Dec 06, 2008


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