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I have a Maxtor media drive attached to my HP computer. I tried to open a file on it and it froze up and slowed the whole computer down. I can no longer access the drive. I tried to attach it to another computer and it had the same effect on the other computer.

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Hmmm..well..that may mean that the computer is still in access mode...turn it off..plug into original computer..insert installation cd in drive,,..run set up from cd..should ask for you to turn on the drive somewhere in that sequence..

Posted on Oct 13, 2008

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I think a virus running real slow


Hello,

If it's in the internet browser only and not the whole computer, then try using a different website browser like Google Chrome, Mozilla Firefox or Safari.

If the whole computer is slowing down, then run a full anti-virus scan. If no viruses are found, then do a disc clean up. GO to start > Programs > Accessories > System Tools > Disc Clean up

Delete all unneccessary files. Just put a check mark on all. After that, restart your computer. Install or update the device drivers - You can use RadarSync to update them all so that you won't miss any outdated driver in the computer.

I hope this helps!

If you have any questions, please drop me a line.

David

Feb 21, 2013 | HP Media Center 864N PC Desktop

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My desk top crashed and I have all my files backed up on a Maxtor 3200. How do I down load my backup files from my Maxtor 3200 to my new lap top. I can't find any paper work for it.


Hi,

Just plug into your laptop and find the drive for it, then enter into the files that you want to put on your laptop.
Copy and paste these files into your laptop hard drive, don't cut and paste just copy and paste them.

That way you will always have them incase your laptop should go down.

Hope this helped.

Thanks

Jason

Oct 19, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My previous hp computer crashed due to spyware infection. I manually back up my maxtor performed 3-4 days prior to infection. Will the Maxtor files be safe to download into my new computer?


Well since you've said that you computer crashed due to a spyware infection and that you backed up your maxtor some days to the infection, there is every likelihood that the maxtor will also be infected. My advice to you will be to first of all scan the maxtor file with a very strong anti virus before sending it to your new computer or else you will end up loosing your new computer if the maxtor file also contain the spyware infection.

Jan 14, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

3 Answers

XP won't start, system32 file corrupted


First thing I would do is take the hard drive out and find another system you can put it in as a slave drive. Then back up all your files including the installation setup on D drive. If you see \WINDOWS\system32\config\system and it doesn't mention a specific file name it could mean the whole directory is bad. When you have this hard drive in another system run a diagnostic program from the manufacturer of the drive and see if it has problems. You could also run scan disc I guess but try to recover your files first before doing that. If it says a specific file name when it boots up you can extract that from an installation CD if you know which .cab file to look in. If you can back up your files that you need and the hard drive checks out as good, I would recommend just doing a fresh installation rather than try to fix the problems. They may be rather extensive to fix and a fresh installation eliminates the software being the problem and if you have further problems then you'll know it's hardware.

Sep 30, 2009 | HP Pavilion a340n (DQ099AABA) PC Desktop

3 Answers

Problem open up my maxtor one touch 500gb to retieve photos


first, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

Sep 09, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Don't know how to upload data to new computer


Browse to the location on the new computer where you want to save the old data.
Right click and choose New Folder.
Name the folder Files from Old PC
Press enter twice and the new folder will open.
Plug the Maxtor USB into the new computer and turn on the power.
The drive will install and be given a drive letter in my computer.
Browse to the drive in My Computer and double click the Maxtor drive.
Browse to the folder where you saved the old data and open it.
Now do the keyboard command CTRL + A (select all) this will select all the files.
Click one of the selected files & drag them all to the new folder you have open and let go.
All of the files from the Maxtor will copy to your new computer.

Jun 16, 2009 | Maxtor OneTouch III Mini Edition (R01E100)...

1 Answer

MAXTOR EXTERNAL HD IS NOT OPENING


Does it give you an error message ? Are you running Windows XP or Vista? If so post it here so the problem can be further narrowed down.
You might want to try a chkdsk.

In Windows XP and Vista both, a shortcut to get to the command console is holding the Windows Key and pressing R.

in the command console, type:
chkdsk X: /f /r

Where X is the drive letter of the drive giving you problems.

This will run a chkdsk on your external, restoring files and folders that cannot be accessed.

I also have a Maxtor External hard drive and have to do this quite often. It's pretty frustrating.

Apr 04, 2009 | Maxtor 160GB OneTouch III Mini USB 2.0...

2 Answers

Light turns on but My Computer does not recognize the drive


Sounds like you lost the drivers for your external. W/ out an online PC you cannot download them either. Do you have a friend that could do this on their PC? That is the only way.

Feb 16, 2009 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor external hard drive stopped working


How is it connected ? USB?
If you start w/o Maxtor connection is your PC starting correctly?
Is issue showing when you connect USB cable on working PC?

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2 Answers

Memory loss


It seems to me that when the drive was partitioned, the whole thing was not partitioned. If using Windows XP you can go under the Control Panel, Administrative Tools, Computer Management and then Disk Management. You should be able to see the drive and if any unpartitioned space is available.

Sep 09, 2008 | Maxtor Hard Drive

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