I just got my frother yesterday.. It worked perfectly all three times I've used it. It worked this morning, but today when I tried to use it, I pressed the button, and nothing happened. I made sure everything was in place, and it was. I tried putting the plug in other outlelts, and still no luck. I really need help!
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I had the same problem. From reading various sites it is clearly a common problem. Most suggest phoning Nespresso to get it replaced but one website suggested turning the machine upside down. Not the base, just the aeroccino. Leave it like this overnight and it resets itself. I don't understand how that works but I tried it as it was a weekend and wasn't going to be able to call the helpline till Monday. And it worked! I now have proper froth again. Other suggestions seem to be try never to get the underneath wet (I think leaving it upside down ensures this area dries out completely), don't leave it on the base when not using and certainly don't leave it on.
My Nespresso Aeroccino often would not heat or froth multiple times after one use. I called Nespresso, they have excellent customer service, and was told to rise the inside (careful not to get the outside button or electric elements wet) of the Aeroccino with cold water a few times and to retry. Works like a charm! The customer service is the best I have encountered in a long while, give them a call, it will make your day they are so pleasant and helpful!
That happens to me every once in a while, but when I shift the machine on the power plate it will turn on again...I think it's something not lining up with the power plate....I don't know if this is the same, but it always seems to work with mine...I LOVE my machine, I've had it for about a year and a half and use it every morning.....
just wanted to comment on the issue with the Aeroccino when it stops working. As has been mentioned, Nespresso stated in the past that perhaps moisture (water) had gotten into the bottom of the frother and that might have been the reason it had stoped working. This was not my problem---I was very diligent in preventing ANY moisture entering the unit. But Nespresso has finally acknowledged the real issue. This is Nespresso's partial reply to my query: "Another possible cause for the Aeroccino to not turn on is the result of the Aeroccino jug being stored on the Base. The base does not have an on/off switch; therefore it is drawing full power at all times when plugged-in. If the Aeroccino jug is stored on a plugged-in base it can short-circuit. Once this has occurred there is no troubleshooting that will alleviate the issue, and replacement is the only option." There you have it. Mine would turn on for a several seconds, and merely warm the milk, instead of frothing it. I guess it took us 9 months to short-circuit it. Luckily ours is still under warranty, so a replacement is being shipped. Good luck to all of you with the same problem...I hope you are still under warranty. For those of you with a working Aeroccino: Don't leave the base plugged-in when not using the unit.
My frother was working several month without problems. I love that! Someday i try to turn it on - nothing. I opened the frother and found out the the thermal fuse was broken. The specification for that fuse is 108°C/5A 125V~. The fuse you found in the red wire - there is a transparen tube to protect the thermal fuse contacts.I replaced the fuse - it worked ! That means the frother was overheated. The fuse has done the job.