Question about HP PSC 500 All-In-One Printer

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HP PSC 500 printer

I have a perfectly good HP PSC 500 printer that I want to connect to my laptop. I purchased an adapter cable that has the USB connector on one end and the female connector to match the male end of the HP cable. Why won't my printer work with that adapter? I don't want to have to buy a new printer just to connect to my laptop. HELP!!!!!!

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  • 14bazza Jan 14, 2009

    Exactly the same problem - HP do not appear to have an upgrade to XP - local computer shop says - "buy a new printer" - Any ideas?? 14 bazza

  • gwhite421 Jan 16, 2009

    same problem

  • toddoja Jan 27, 2009

    I have an HP PSC 500 that works great. I got a new HP computer with Vista 64 installed. There is no parallel port (LPT01) on the computer so I got a parallel to USB cable converter. I could not get Vista to load the driver. I restarted the computer and it could identify it correctly as new hardware however there was no driver to support the printer.

    I called HP since the printer is HP and the computer is an HP I found it odd that they wouldn't support their own hardware. I was told on technical support finally that HP essentially decided to not supply a driver but they would generously discount a referbished printer at a discount.

    The hypocrisy of touting to support the environment and be "green" and then force me to trash a perfectly good all in one printer for yet more money from a current customer of HP products says alot about the company and how they have decided to support their customer base.
    Please let me know if you have a solution other than buying another printer. If comes down to that, I can garauntee it won't be HP!



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HP has the worst customer support policies known to man. I have a faulty monitor that was 2 months past warranty. Found out that the capacitors on the power board were swollen. Also found out that many people had the same problem. Aside from my hp psc 500, which is a work horse for 10 years now, I would never buy a hp product again. When I called, they gave me the same line of BS. (buy another one) Told them why should I buy another product from you if you wont help me with my current problem.

Anyways, my solution for you would be to use or buy a cheap computer with xp and share that printer on your network. Good luck.

Posted on Jan 28, 2009

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