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Hp Product Assisant comes on as soon as I log on, no matter what I do I can't get rid of it. It started after I had the HP Photosmart C3100 added to my laptop, The disk would't load so the teck went to the HP web site and downloaded it from there.

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  • Karen Lowe Mar 29, 2009

    HP Product assisant comes up when I turned on my laptop-Won't go way-checkedd cancel etc. no go-

  • Karen Lowe Mar 29, 2009

    HP Product assisant comes on says I need disk-I don't know what this is and it won't go away.

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There may be a little check box in bottom corner that allows you to remove that option during start up.

Posted on Oct 13, 2008

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Screen instructions


Here's a place to start. Go into Control Panel, Programs and Features, and look at each program that starts with "HP". Look up each one on the web and see if they are bloatware, and remove those that are.
If they exist, I uninstall the following... HP Customer Participation Program, Shop for HP Supplies, HP Registration Service, HP Customer Feedback, HP Product Assistant, HP OrderReminder, HP Quick Launch, HP Launch Box, HP Wallpaper, HP Performance Advisor, HP Easy Backup, HP Power Assistant, HP Image Zone Express.
See... http://www.shouldiremoveit.com/HP-oem-bloatware.aspx
There are often many more, but you should research them.

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Logged in as an administrator, look under Start --> Program Files --> HP Product Assistant

Click on Preferences. Disable all four options from basic as well as the advanced tab.
If that doesn't work (after a reboot), try using msconfig. (Start --> Run... msconfig) and unchecking things by HP that look like they might be the offending program. Uncheck one at a time and reboot to see if that does the trick.
Good luck.

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you should be able to put the card in your printer and press the hp i conn for you printer and they should come up on your desktop

Apr 18, 2009 | PC Desktops

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I need the CD to download


Go to HP.com and download the latest drivers for your C3100.  Be more intent.

Apr 18, 2009 | PC Desktops

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I am installing an officejet J6400. I get two errors. 1.Install Photosmart Essentials2.5 or >msi 2.Install Product Assistant


Here is the link for Photosmart Essentials 2.5 download. http://www.download.com/HP-Photosmart-Essential/3000-2192_4-10324395.html
Did the printer come with a software cd?

Nov 30, 2008 | HP PC Desktops

1 Answer

No matter what I have tried to do the HP Advisor will show an error message and will close down. I have tried downloading things for this program and there have been no changes. Please asvise.


I recommend getting rid of the HP Advisor

http://blog.proud-geek.com/2007/11/30/windows-vista-annoyance-7-get-rid-of-hp-advisor-box-on-your-taskbar/

Oct 19, 2008 | PC Desktops

1 Answer

I need to download HP photosmart C3100 Series from the internet....my cd won't work!


Try this site:
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=photosmart+c3100&submit.x=3&submit.y=6

Official HP download. select model and OS and download.

Aug 14, 2008 | PC Desktops

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