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Bought a H.P. C5180 printer,scanner,copyer for windows xp now i have vista and it will not reconize the viata computer

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Hi , Hi, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done

p.s. look for the vista compatibilily update patch also.

anaanymous

Posted on Oct 13, 2008

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Yeah, i assume that since you restore your computer to previous settings, the Software installed in your computer will no longer be there. However, to make your printer work again with windows Vista, you need to download the full feature software and drivers.

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Please give me feedback regarding the outcome of the steps i mentioned.

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