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My norton download files was deleted can you help me

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Www.norton.com has those..

Posted on Oct 13, 2008

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2 Answers

Slow and constent ly having to {restore } refresh screen back up


why you are getting this issue is norton internet security as wellas trend micro both of them are firewalls so better you can keep one firewall so better remove the trend micro.

Mar 14, 2009 | Gateway GT5056 PC Desktop

7 Answers

My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

Jan 27, 2009 | E-Machines eMachines Desktop PC

25 Answers

DVD won't complete the burn process


'Download and run the Norton Removal Tool'
Web URL:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?Open&src=con_ols_nam

After uninstalling Norton Product, you will have to remove the left over 
Symantec folders (Common Shared folders). Follow the steps as mentioned:

-- On the Windows taskbar, click Start > Programs > Accessories > Windows 
Explorer.
-- Delete the program installation folders for all Symantec program that 
were installed.

If you accepted the defaults, the installation folders will be in C:\Program 
Files and will have the name of the program that you installed. Here are the 
default program folder names and locations listed by program:

C:\Program Files\Norton Internet Security
C:\Program Files\Norton SystemWorks 

Next, configure Windows to show all files.

1. Click on "Windows Key" and select Control Panel
2. Double click on Folder options.
3. Click on View Tab
4. Uncheck "Hide file extensions for known file types."
5. Under the "Hidden files" folder, click "Show hidden files and folders."
6. Click on Apply
7. Click on OK.

Now, search for and delete all Symantec folders.

1. Click on "Windows Key" and select Computer.
2. Double click on C Drive
3. Go to the following locations and delete the following folders.

c:\Program Files\Norton Internet Security
c:\Program Files\Common Files\Symantec Shared
C:\ProgramData\Symantec

- Now delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make 
any changes to it. Incorrect changes to the registry can result in permanent 
data loss or corrupted files. Modify only the keys that are specified.

1. Click Start and then Run.
2. Type REGEDIT into the Run dialog box when it comes up and then click OK. 
The Registry Editor will open.
3. Navigate to and select the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec

4. Press the Delete key on your keyboard and click Yes to confirm.
5. Navigate to and select the following key:

HKEY_CURRENT_USER\Software\Symantec

6. Press the Delete key on your keyboard and click Yes to confirm.
7. Click on File in the top toolbar and then click Exit.

If the error message is still there, go to Start and search for 
SymAddln and if found one entry in C:/Users/user name/Favorites/Internet 
Shortcut and delete it and reboot your computer.


Dec 30, 2008 | PC Desktops

1 Answer

I have Norton internet security 2008 instaled on my p.c., I had to unistall, after reistlation, I cannot get incoming or outgoing email screening, upon trying to switch them on I am shown a messge to the...


the problem lies in the uninstall process this will leave a folder in the Program Files directory and in the folder called temp these folders especialy the one called temp leaves installed files remains this is a big isue with all installed programs and when you try and re-install again this is where all files get dumped before installation can continue please find this folder and select all files in this and delete and empty trash can then find the folder where norton was installed and delete this folder as well then run regedit and hunt for all keys that belong to norton security as when you re-install norton it first hunts for any keys you have in your reg and acts accordingly.

Once you've removed all traces of program then reboot pc and try again.

good luck

Nov 23, 2008 | PC Desktops

1 Answer

When I try to renew my norton antivirus it says the file is too big for aol to open


Are you downloading a new version? If so, when the download window comes up, select "Save" instead of "Open". When the Save window opens up, save it to your desktop or other location that you can locate it when it has completed downloading. After the download, find the file and run it.

BTW, if you are installing a new version, make sure you uninstall the old Norton before installing the new. This is best accomplished by running the Norton Removal Tool located at:

Norton Removal Tool

If you need more help, just comment back.

Oct 31, 2008 | PC Desktops

1 Answer

Cant access the internet on a packard bell computer. have been advised to get a norton removal tool but can't download one because we cant get on the internet




First try this: (Save your Norton KEY#) From your friends computer download the Norton removal tool and save it onto a disc. (Have a disc in the drive> save it there-it will be an exe file) Then put the disc in your drive. Locate your drive with the disc under my computer. Click on it and then click on the exe file. It should start to run immediately. After you have done this do a search under search /C/files and folders and search for "Norton" it should bring up all the leftover files and folders from old installations. you can delete those as well. You should also run a registry cleanup if you have a program for resgistry cleaning. Restart your computer and see if you can get on the internet now. If you can , go to www.comodo.com and download their free virus control firewall and install it (make sure you do a clean install-turn off any other running proggys.) Anyway, first let's see if you can get on the internet. Good Luck and if this does not work- don;t give up, we will try something else.

Aug 14, 2008 | PC Desktops

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

1 Answer

I can't get my norton to install. my computer doesn't have enough space, and I don't know what to delete. I have already clean my c drive and it want let me defrag. Also my computer keeps cutting off.


install norton to another drive ,
or incease u drive size by partition magic,
remove windows componenents frm add/remove programs.
delete temp ffiles,prefetch files,recent files.
ur's kishore chowdary.
+919441133420
commands for delete above files
go run give it
recent
temp
prefetch
%temp%
control.

May 04, 2008 | PC Desktops

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