Question about Archos 504 500870 Digital Media Player
My archos which i have had for nealy 2 years now seams to have sprung a fault. when i drag and drop files from my pc (large'ish files) it starts copying and then after a couple of seconds freezes, drops the pc and restarts itself.
i have tried recovering and reformating the hard drive. i've updated the firmware but it still does it. I have noticed when it freezes you can feel the hard drive hunting for something over and over again, and then it restart's itself.
please please please can anyone help it's becoming very irritating
Try resetting the device, don't worry you won't lose any files on the device. it is the little brass bubble directly on the circuit board by the battery terminals. hold for at least 10 seconds.
then try the device as normal.
if that doesn't work, run scan disk on the device as a "pc hard drive" select auto repair.
if that doesn't work, try using a program other than windows explorer to copy the files. specifically, i've had very good luck for fast copy. the interface is translated from japanese, just select the proper directories and hit the "excute" button, took me about two minutes to figure that one out. there is also tera copy.
if that doesn't work, try using a syncing software, i recommend allway sync n' go, free for personal use, actually you may want to try this before the copy software. remember that if you change direction in the sync arrow you willnot be copying files back from the device to your computer. i find this to be very useful.
if that doesn't work, i'm really sorry, you're just going to have to use tech support, call on a tuesday evening when it is really slow, but get ready for a wait. i recommend sitting infront of your computer while on hold, at least that way you'll have something to ry more research on.
Posted on Oct 15, 2008
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