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HP new computer power button

Power button does not respond. Screen is black, lights are on and will not shut off.

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  • cj55076 Oct 13, 2008

    right out of the box. I haven't even finished setting it up

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Is it a new computer or a new power button we are dealing with here..

Posted on Oct 13, 2008

  • A Womans Computer Man
    A Womans Computer Man Oct 13, 2008

    then put it back in the box and take it back..sounds like power supply is unhappy..or the connection to main board may be bad..

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