Question about Creative Labs Zen Touch MP3 Player

1 Answer

Zen v plus

The screen on my zen stopped working suddenly. It plays music fine and is recognized by my computer so it charges and I can still load music on it. Help!

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

I guess it broke.
Try re-installing the firmware, it's worth a try.
If this doesn't work, it means the screen is dead..

you can get it fixed for free if it's still under warranty.

Posted on Oct 18, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Zen V Plus not recognized ANYwhere on the computer...don't have original CD, have downloaded the driver update and media explore software which begins to load and fails because the computer cannot find the...

most computers have lots of USB inputs. my frnt USB cords don't work on my MP3 but I plugged it into my back USB port and it work fine...Just try to use other USB ports

Feb 25, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v problems-frozen

If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen is Really Broken!

Jun 29, 2008 | Creative Labs Zen V MP3 Player

1 Answer


As long as you have the USB 2.0 type cable, and the software loaded, you can charge the ZEN V on your computer. Be sure to load the software first. It will take several hours to charge fully the first time. While it is charging you can add music. When you see the plug icon in the upper right corner, it is fully charged. Be sure you are not adding music while you disconnect. Otherwise, just pull the plug and the ZEN should play for up to 12 hours.

Mar 21, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen stone but wont let me play music..

Here are a couple suggestions. Did you load music on? Do you have headphones in? Tried turning up the volume?

Feb 18, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Jan 23, 2008 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Computer not recognizing zen used to but not any more

do you have media play 11 installed?
try it on another pc and install new firmware

Nov 04, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative zen v plus

update to the latest firmware

Oct 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Computer wont recognize mp3 player

Hmmm when you plug it in to put music on it do you use the sync manager thing? thats what i use and sometimes it says theres no player connected even though there is, so i just keep plugging and unplugging until it works.. but then if that doesnt work i just go to  "Zen v series media explorer" it like lets you upload music there too.. hope you find something that works! 

Oct 11, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides