Question about Maytag Neptune MAH5500B Front Load Washer

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My front loader is leaking water from the bottom

My washing machine is leaking a stream of water from all over the bottom.

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  • ink7 Oct 24, 2008

    my front loader machine had clunks yesterday as it spun and today when i put it on it fills up and keeps filling up but water is pouring out all over the floor from underneath. we live in Tanzania it still has a month of warranty but we need to travel to kenya about 10 hours and all the cost of visas - please can you help me

  • Anonymous Apr 24, 2009

    My top loading washer is leaking from the front bottom. I think it started leaking during the spin cycle. The washer is only 7 years old and I would like to know if it is worth repairing. Please help.

  • Anonymous Apr 27, 2009

    Bought my Maytag Neptune washer/dryer set in Jul 2000. In 2005, the washer stopped spinning. I had to have the control motor kit replaced. It is now 2009 and my washer leaks and doesn't spin. The motor was lying on the floor of the machine, had become detached and fell. As for the leak, the tub is cracked. Replacement plus labour costs almost as much as a new washer. Going to buy a new washer ... not Maytag.

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It leaksYour washer can develop several types of leaks. You can track down a leak based on when it occurs: 

During fill only
During drain and spin only
All the time

During fill only
If the washer leaks only during the fill cycle, check these:

Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned into the household water supply. It's located either mid-way along or at the end of the black rubber hose that comes from the water-inlet valve. Often it's made of translucent plastic. If one of the air-gap components deforms or cracks, you may need to replace it.


The tube -There's a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak. 


Inlet spout -Most washers have a plastic spout near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak. 



During drain and spin only
A washer that leaks only during the spin cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find. Alternatively, the steel or plastic outer tubs can rust, split, or be punctured. This may be most visible during large loads and high water levels. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details. 


All the time
If the washer leaks all the time, check these:

Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate.


Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician. 


Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it. 


Outer tub - Over time, the steel or plastic outer tubs can rust, split, or be punctured. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.

Posted on Dec 12, 2008

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