Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Ice and Refrigerator and Freezer smell like alcohol chemical

HotPoint side by side fridge with electric ice maker suddenly started smelling like chemical. The fridge has been thoroughly cleaned, ice has been dumped twice and the odor of alcohol chemical is still in the ice and the refrigerator. The taste or smell is not in the water dispenser, just in the ice, refrigerator and the freezer. It is very, very strong. The fridge and freezer are still cooling but the odor is so very strong. It is in the foods and the ice. I have a Whirlpool Gold Side by Side GD5YHAXNL refrigerator which is 2 years old. About 4 weeks ago (mid September 2008) I started to detect a chemical odor - which I identify as being close to an acetone smell - whenever I opened the refrig door (not the freezer door). I removed, checked and then transferred all my food to another refrig that I have. I pulled out all the shelves, washed them and the interior of the refrig in Dawn dishwashing liquid. I checked and cleaned around the entire exterior of the refrig. Next morning I opened it and the same odor assaulted me. I've tried the open baking soda box; washing it down with a mix of 50/50 vinegar and water, and with ammonia, Fantastik, windex, etc. Same result. The same chemical smell. Called Best Buy where I have a 5 year warranty. They won't send a service person out because it's not considered a mechanical or electrical problem. Told me to call Whirlpool. Whirlpool said that the only chemical that could be emitted would be Freon which is odorless. Since refrigerator and freezer are both working, it's likely caused by something the plastic absorbed in the refrig. Their suggestion: check the drip pan to see if it smells or needs to be cleaned; then place charcoal briquettes or open coffee bag in refrig for a week or so to see if the odor dissipates. I asked if it could be coming from the water filter if it was possibly defective. They didn't know, but suggested that I remove the filter; bag it and wait about a week to see if the smell goes away. Also open the bag with the filter in it to see if the smell is in the bag. If none of this works, they said to call back and let them know.

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  • olseyf Oct 15, 2008

    Chemical odor problem coming from refrig - I believe it's solved! I removed the Whirlpool Ice & Water filter cannister and within 48 hours, the strong offensive chemical smell in the refrig is completely gone. Whirlpool Customer Service documented the problem and said that (1) they don't warranty cannisters (even though it's their cannister) and (2) they suggested I go buy a new cannister as the one I bought "may be defective." I asked them to report to whoever is in charge of quality/engineering to investigate this defective accessory so that other consumers are not left in the dark about the cause and solution. They said that they would report it to their "management." Filters cost $40 and the instructions from Whirlpool are to replace them twice a year. So this is no small outlay. Since the filter was installed 60 days ago, Best Buy's 30-day return policy doesn't cover a replacement. olseyf.

  • sdossett50 Jan 08, 2009

    I do not have a side by side fridge but I do have a strong chemical smell. We thru away all foods except for things in glass. The smell penitrated everything in plastic bags and containers that were not even oopened. This happened in freezer and fridge. HELP!!!!!!! I also have no water in door or anything fancy like that only ice maker.

  • Ennisx3 May 11, 2010

    I have the same problem! I don't have an ice maker, a water filter or anything. It started in the fridge and has moved to the freezer. We're getting a new fridge but not for 10 days. Acetone is highly toxic, cancer causing and not something I want our food swimming in. This is just plain weird. Our problem started last week (November 10- 2009) How about you?



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SOURCE: Whirlpool Side By SIde Refrigerator Freezer stopped cooling

5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

Posted on Aug 28, 2009

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SOURCE: my refrigerator and freezer smells like chemicals

Your problem might be something caught in the water hoses going into your fridge and condensation is freezing around it

Posted on Apr 03, 2012

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