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Have new lap top.can't get in to boot up. power failure during installation process. have message saying... windows failed to start. boot configuration data file missing required info. I have no window installation disc. what should I do?

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Hmmm...that is unfortunate...only way to do this is with a recovery disc...

Posted on Oct 13, 2008

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My dell optiplex gx620 does not start and it shows no. 3 and 4 lights illuminated on its front . what could be the problem.?


One of your memory chips is bad.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Diagnostic Lights caution.gif CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted.
note.gif NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.

Light Pattern

Problem Description

Suggested Resolution

tools011.jpg
The computer is in a normal "off" condition, or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
Plug the computer into a working electrical outlet and press the power button.

tools013.jpg
A possible BIOS failure has occurred; the computer is in the recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

tools012.jpg
A possible processor failure has occurred.
Reinstall the processor and restart the computer.

tools014.jpg
Memory modules are detected, but a memory failure has occurred.

  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools015.jpg
A possible graphics card failure has occurred.
  • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
  • If the problem still exists, install a graphics card that you know works and restart the computer.
  • If the problem persists or the computer has integrated graphics, contact Dell.

tools016.jpg
A possible floppy or hard drive failure has occurred.
Reseat all power and data cables and restart the computer.

tools018.jpg
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.

tools019.jpg
No memory modules are detected.
  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools020.jpg
Memory modules are detected, but a memory configuration or compatibility error exists.

tools021.jpg
An other failure has occurred.
This pattern also displays during System Setup and may not indicate a problem.
  • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.
  • Check the computer message that appears on your monitor screen.
  • If the problem persists, contact Dell.

tools022.jpg
After POST is complete, all four diagnostic lights turn green briefly before turning off to indicate normal operating condition.
None.

Jun 06, 2012 | Dell OptiPlex GX620 PC Desktop

4 Answers

Is there a process by which this computer can be reset to its' factory settings erasing everything except factory installed programs? We purchased a new laptop and would like to give this to our son, but...


Yes there is, it depends on the brand. Lots of brands have what they call a restore partition that will restore the pc to its factory condition. Look for a message stating Press F11 or F12 for recover partition during the computers boot up. It will be during the blank and white part of the boot process (usually)

Mar 01, 2011 | PC Desktops

1 Answer

Dell Dimension 4600 stalls during boot


Turn the computer's power on.
Immediately put the original Windows XP CD into the drive.
Tell the computer to boot from the CD (not from the hard-drive).
Does it start to boot from the CD?
Do you get as far as the "repair/install" boot-screen?
If so, your basic hardware is OK, and turn your computer off,
rather than choosing "repair" or "install".
Then, it's probably either the hard-drive that is failing,
or the installed copy of Windows XP is fuddle-duddle-ucked up, so that it cannot finish the "Windows startup" processing.

Apr 23, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I have an ei system 103a desktop i have had to sytem restore now when i turn pc on it tells me to press f1 to start windows i have tried going into the bios and boot from hardisk but still have the problem...


The 'Press F1 to continue" message is a result of an error caused as the BIOS does its hardware checks during the boot process.

The BIOS boot process (bootstrap) preceeds the loading of the operating system.

The most amusing example of this occurs if you unplug a ps2 keyboard, 
1, it generates the error
2, pressing F1 does no good because the keyboard is not plugged in.
3, if its ps2, you will need to do a hardware reset after plugging the keyboard in again.

The bios can be set to 'halt on'
'no errors' which will stop the error message appearing.
'keyboard errors' see above
'all errors' any hardware failure detected by the bios will halt the boot process and give the above message.

Mar 11, 2009 | PC Desktops

1 Answer

I cannot access any files on my lap top..they are all closed...how do i reformat


put your Windows cd in and reboot. During the start up hit the f12 key and go to the boot menu. Select boot from cd and you will be able to reinstall windows.

Nov 03, 2008 | PC Desktops

1 Answer

Starting


The error you are receiving is indicating that the Windows Operating System settings cannot be located on your hard drive to complete the loading of Windows. There are several possible causes, starting with a hardware failure of the hard drive. Others could involve a corruption of the registry due to unknown causes.

The first thing to try is the F8 menu during boot (Start tapping F8 when you see the Gateway Splash Screen) and try to boot to the SAFE MODE. If that fails, boot to F8 again and select the Last Known Good option on the menu.

If that fails to boot to windows, then recovering the OS doesn't look to optimistic. Other options are bootcfg /rebuild to check and see if the boot.ini file is corrupted

http://support.microsoft.com/kb/291980/en-us

and if that fails I suggest running diagnostics on the hard drive.

A longer shot at recovering the OS is what is known as a HIVE copy in the recovery console. This is essentially a system restore done manually in the recovery console, and is the last ditch effort before reinstalling Windows. Steps for Hive copy are at the bottom of this post:

http://dellcommunity.com/supportforums/board/message?board.id=dim_other&thread.id=210955

Jul 19, 2008 | Gateway GT5220 PC Desktop

1 Answer

Problem booting up dell dimension 2300 desktop.


You have no choice either you should reinstall your system, you should provide windows CD/DVD installation and boot your system using this disk.

However; you should backup your important files be cause most likely the all files will be removed during the installation process.

Jan 04, 2008 | Dell Dimension 2300 PC Desktop

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