Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Help my zune wont turn on it willwhen i try to charge it but it just wont start up when off charger what do i do

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Hold the back button and the top of the center button fr 10 to 15 seconds to restart it.

Posted on Oct 21, 2008

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I have not used my zune for a few months now but need to use an mp3 player so i am trying to use it again. When i plug it in to my computer using the usb cord the little battery charging sign comes up then...


First, you must not use the front usb ports on your cpu. You must plug your zune device in the back usb port. You must then download the LATEST Zune software. Install it and restart your computer. If done correctly, your Zune device will begin to charge and start working correctly. Have fun with your device

Oct 17, 2010 | Microsoft Zune JS8-00001 Digital Media...

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8 GB zune, unplugged it while it was charging and it wont turn on


Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

Jul 25, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Wont turn on


Your charger may be damaged, if the device is charged via USB, your USB port may be damaged / disabled, try an alternate USB port / computer, try an alternate charge of exact specifications.

Your battery may be damaged, the unit may be damaged. If your Zune is still under warranty, request an RMA from the manufacturer.

If it is NOT still under warrenty, please locate the nearest electronic componant repair shop, or remanufacturer

May 19, 2009 | Microsoft Zune120 Digital Media Player

1 Answer

I have Zune 30GB mp3 player. When I try to charge it using computer or wall charger, it tries to turn on and makes some clicking sound and turns off again. It does it repeatedly but can not charge it.


the zune does this if the battery doesn't work (needs a charged battery to power on). battery is either defective or disconnected. there is a zune repair guide that shows you how to fix it

Apr 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune froze from using the wrong charger


Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

Jan 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Unresponsive (and dead battery) zune o' saddness


Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
  • A computer’s USB port that you can connect to by using a Zune Sync Cable.
  • A Zune AC Adapter that you can connect to by using a Zune Sync Cable. Note The Zune AC Adapter is sold separately.
  • A Zune Car Charger or a Zune FM Transmitter/Charger. Note These items are sold separately.
  • An Xbox 360 console's USB port that you can connect to by using a Zune Sync Cable.
  • A “Designed for Zune” mobile battery pack
http://support.microsoft.com/kb/927348

Nov 09, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune sucks


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Oct 23, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

4 Answers

After charging it froze up!


I have the same problem, it is completely frozen and will not turn on or off even after I charge it. It appears to be completley frozem, help!

Aug 29, 2007 | Microsoft Zune JS8-00001 Digital Media...

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