Question about Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

The buttons on the Scanner itself will no longer work.

I used to be able to press the copy button on the scanner and it would send the image directly to the printer, but now it is no longer working. I scanner works fine when scanner to the computer and the printer works fine when printing from the computer.

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  • Anonymous Oct 29, 2008

    i have a client with an lide60 with the same problem under mac os 10.4. the canoscan toolbox is the only way to scan/copy etc.

    haven't tried a driver update yet, seems strange...

  • TheComp May 11, 2010

    Do you get any errors? What printer do you have? What OS are you using?



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You should be able to reconfigure the button settings by clicking on the "Settings" button in the CanoScan Toolbox application. Although the default setting is Scan, Copy and eMail, each of the buttons can be configured to do whatever operation you choose.

Posted on Jun 16, 2009


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1 Answer

Copier won't print from scanner.

Make sure you are not hitting the "Scan" button.

You want to hit the "Copy" button.

Hitting the "Scan" button sends the scanned image to a program, usually a Photoshop or the like kind of graphics program. Sure, you can turn around and print it from that program then, but who wants to do that?

Just double-check for the "Copy" button on the scanner/printer.

Mar 17, 2015 | Office Equipment & Supplies

1 Answer

Printer will not scan

he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

Dec 11, 2011 | HEWLETT-PACKARD Officejet 4500 All-in-One...

1 Answer

Could you help me to operate the scanner., so that I can send docs,

make sure your scanner is working properly and the software has been already installed to the server or computer to access the scanner. this steps can help you to operate the scanner.1. connect the scanner to your PC, mostly scanner now is using USB cable 2. and then turn ON your scanner, place your material to be scanned like you were using photo copier the scan button to acquire the image 4. then preview the scan, the scanner software should display a preview on your computer screen 5. and now select the scan area in the scanner software set other options for example set the the color or the resolution of the document 7. then scan the image and save it into your disk make as your new folder. after you save you can now send this document.

Apr 15, 2011 | Office Equipment & Supplies

2 Answers

I have an hp scan jet 4470c and unable to find instructions for using. Is there any way to get a manual for this model?

The link for on how to use the scanner is given below

How to instructions

In case you need furthur help ,feel free to ask.

Thanks for using Fixya

Sep 03, 2010 | Computers & Internet

4 Answers

I have installed scanner and disc but cannot find how to use it.I found the test box and that works but now how do I scan?thanks

Canon and other Scanners have both hardware and software buttons to scan documents and photographs.
Scanning with a computer is done with a destination in mind. So the buttons and the software are associated with destinations.
Typical destinations are File, email, Application, and print.
In a simple scan process for copy or print, the item is placed face down on the scanner, then the print button is pressed on the front of the scanner.
The software for the scanner pops up on the screen and the scanner moves the imaging light across the scanner under the glass, reading the item on the scanner. The software sends the image to the default printer and it prints a copy.

You will need to setup your preferences in the software so that a photograph is scanned properly and a newspaper article is scanned to come out clear black and white.
Documents are best saved as PDF files and photographs as TIFF files.
The software will have an expert mode where you can change all the settings and a beginner mode where you let the software decide.
Canon has a great document for your scanner. If it is not on the disk, here is the link. It is called CanoScan 4200F Scanning Guide. I think it will help you to use the scanner for any task.

Apr 24, 2010 | Canon CanoScan 4200F Flatbed Scanner

1 Answer

I have never used a scanner please explain

If you are just installing the scanner, follow the setup instructions that came with it, and make sure the software gets installed. If it is already installed, then there should be a program in the computer that can start the scanner and get the image of whatever is on the scanner. Look where the scanner programs are at(usually this is a folder on the start menu). Also, there may be a scan button on the scanner itself. Pushing this button will start a scan and send the image to the computer.(the scanner program should start)

Feb 25, 2010 | HP Office Equipment & Supplies

2 Answers

White lines across my scanned images

I had the exact same problem! the problem seems to be with the CCD calibrating itself before it starts to scan.

If you look into the scanner, the scanner glass extends itself into the casing of scanner where the CCD rests. Every time before the scan starts the CCD starts to calibrate itself in its housing before it starts to scan. If there is any reminiscence of dust or anything object (like a piece of paper) stuck in the edges where the CCD rest, the white balancing is thrown off and it causes white lines to appear along the entire line where the dust was present.

Ideally the solution would be to open the scanner casing to clean the housing where the scanner CCD rest. This would solve the problem.

If you are unable to open the scanner casing, then try using a piece of paper or a thin edge of a cloth, slightly dampened to reach into the edge of the scanner glass where the CDD rests and clean it. This is what i did and this solved the problem.

Jul 09, 2009 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

Scanner not responsive. You can choose to have the document scanned to your PC but nothing happens and either location.

Hi, we need to check first if this issue is caused by the scanner it self or by the scanner driver. Please try the following to check if your scanner is physically functioning or not:

Basic Copying
1. Open the scanner lid.
2. Place your document face-down on the glass. Move your document about 0.1 inch from the top and side edge so your entire document is scanned.
3. Close the scanner lid.
4. Be sure the COPY button is lit. The default copy settings are displayed on the control panel.
5. Press the Color Copy button (for color copies) or B&W Copy button (for black and white copies). Your document is scanned and then printed.
Note: Depending on the copy settings chosen, your copied image size may not be the exact same size as your original.
If the image was successfully copied please uninstall the scanner driverm download the latest driver in and install it. Try scanning.

If the issue still present we will need to ensure the scanner is being recognized correctly. Have you had any other scanners installed on the computer previously? We would suggest checking the DEVICE MANAGER for any conflicts.

Get to the Device Manager by:
1. Right-Clicking on MY COMPUTER
2. Left-click on PROPERTIES.
3. Click on the HARDWARE tab, then DEVICE MANAGER.
In the Device Manager please for the following:
1. Any yellow or red X's, question marks or exclamation marks.
2. Under the Category of Imaging Devices - Check for Epson Product name.
If IMAGING DEVICES is listed, test the scanner from PAINT.

To scan in paint:
3. Choose COLOR PHOTO.
4. Scan.

It is also possible your Windows Image Acquisition (WIA) service is not started.

To start this process please follow the steps listed bellow.
1. Click on Start, go to Control Panel.
2. In the Control Panel window you will Performance and Maintenance, please left click that option.
3. Next we are looking for Administrative Tools, please left click on that option.
4. We are looking for the Services icon please left on that icon.
5. In the Services window we are going to scroll down to the bottom and look for the Windows Image Acquisition (WIA) Service, Please Right click it with your right mouse button.
6. We want to select the STOP option with your left mouse button.
7. Next we want to Right click on the Windows Image Acquisition (WIA) service again and select the START option with your Left mouse button please.


Jun 16, 2008 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer


Try scanning from the image software you are using, not from the front panel buttons. Go to the TWAIN options and make sure your scanner is selected, then go to Acquire and the scanner software will start. Scan from there without using the scanner front panel.

May 05, 2008 | Lexmark X8350 All-In-One InkJet Printer

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