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Tried to fax and now cannot turn off the Pixma MP830 printer. Fax wouldn't go through either. Allthough IO've had the printer for a year and a half, it's been a while since I've tried to fax and couldn't find anything in the User's Guide to help. And refuse to pay $10.00 to find out how to turn the printer off.

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Have you tried unlugging the power cord for a reset?

Posted on Oct 13, 2008

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Won't receive fax calls canon pixma mp830


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Let me give you an explaination. When you send, you physically connect to the phone line, make the dial tone and whatever is there, it goes out over the line.
When you receive a fax, it is like a remote control, with a remote you need good batteries to generate enough signal to turn on a product.
With a fax, you require an electrical signal, like a remote control to activate the receive capability. Low power, voltage or current. or static, will not allow it to receive, just like a remote with a bad battery will not turn on a product.
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Using a digital phone line, or having another device on the same phone line drawing down the line, or picking up. A credit card machine, answering machine, even another phone can cause issues. If on a shared phone line, disconnect everthing but the fax and have someone send you a test fax. See if that helps.
But more than 90 percent of fax will send , will not receive issues are phone line related.

Apr 03, 2008 | Fax Machines

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