Question about Amazon Ecommerce

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Two copies of one book

My order # 058-4661446-7876322 and #058-0158442-3685164 are both the same book. I certainly do not want two orders of the same book. I ordered 3 (three) Robert Crais novels, The Monkey's Raincoat, Indigo Slam and The Forgotten Man. Can you help me delete one of the Indigo Slams and exchange it for The Monkeys Raincoat. I am so frustrated with the mistakes regarding my ordering. If this order is not straightened out there will be no further ordering of books from Amazon.

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The best way I have found to deal with ecommerce issues is to call and talk to a human being. Call amazon and let them know how you feel, heck, you might even get a discount to keep you coming back.

anaanymous

Posted on Oct 13, 2008

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Hello and thank you for using Fixya's services.

You will need to visit amazon's website and log into your account. You can then cancel the oer from there.

If it is too late to cancel, you can return the book for a refund.

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anaanymous

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