Question about SanDisk Sansa e260 MP3 Player

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Frozzen on Refresh Database

I recently loaded my player with new songs, I have loaded, listened, deleted and reloaded songs prior. I left the player over night to finish copying songs and charging and in the morning when I unplugged it from the USB cable, it brought up the refresh database screen and freezes only a sliver into the green bar. I have tried the "hold, record, power" combo to enter recovery mode but the software will not reconize it. It keeps giving me errors and I am unable to access anything but the version file, only in recovery mode. I have only had this player 1 week and am really bummed. Please help.

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Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Posted on Dec 12, 2008

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

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Sansa e260 has no space left to write the database info. Vista and also Windows Media Player don't ''see'' any files. I can listen to all the music on the MP3 but I want to delete some and add others.


Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...

Go to my computer scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works
Start over put new songs on it

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try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

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1 Answer

Deleted songs


that's the problem with all MP3 players, when it's overcharged, it will corrupt the songs maybe because to malfuncion the system. The best solution is to redownload the songs that were lost OR if you have back up of those songs on your PC, much better..

trust me, I was experiencing on that before..

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Refresh data base freezes


If your SanDisk is locking up try holding the power button down. It will force it to shut down. If you continue to get that error you probalby need to update/reload the firmware. Check out the sandisk.com website. Go to the music and video link and then select forums under support. If memory serves me correctly I had to download the file to my PC and then copy it to my Sandisk to get it to load. I lost all my songs but it fixed the problem.

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Screen remains on Refresh Database everytime I turn it on.


I've run into this also. a few options.. 1) Use the Sansa Updater software to upgrade firmware. (available on Sandisk website) 2) Sometimes adding a couple new songs back wakes it up.

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Putting songs onto it


You might not have a type of file that is supported by your mp3 player. I use online converters and change them all to wma because our players can play that and they are smaller than mp3s.

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