Question about Kenmore 75503 Stainless Steel Dual Fuel (Electric and Gas) Kitchen Range

7 Answers

Racks falling down

The racks in my 75503 fall to the bottom of the oven when you bake.
It's like the dimensions of the oven walls or the racks have changed. The racks are about 1/4" too short to fit properly. Has anybody seen this problem before. It's a first for me

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  • Anonymous Oct 31, 2008

    I have the same problem - what is the solution?

  • Anonymous Mar 04, 2009

    Same problem here.  We have model 79046622505.  Repair man is coming out in two days.  I'll post what he says.  This one is going to be reported to the consumer products safety commission for sure.  This is way too dangerous and unacceptable.  

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I have the same problem with a Kenmore oven. Looks like the oven walls have bent outward.

Posted on Dec 31, 2009

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I have the same oven and the same problem. Was your problem resolved?

Posted on Aug 17, 2010

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I have the same problem with my kenmore oven...it is quite dangerous. The racks seem to also be 1/4 inch to narrow. Has anyone noticed a recall on kenmore ovens?

Posted on Nov 18, 2012

  • margiesheila
    margiesheila Nov 18, 2012

    I have the same problem with my kenmore oven...it is quite dangerous. The racks seem to also be 1/4 inch to narrow. Has anyone noticed a recall on kenmore ovens?

  • onnelg Jan 08, 2013

    I have th same problem on my Kenmoore elite. Service man is going to replace the liner. He doesn't belive it will fix it. I have asked sears for a different stove. Can't find any one complaining about GE

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This is a 100% fix.

  1. Go to your local home improvement store and buy a 1/4" diameter mild steel rod in a length to allow about 1 foot per shelf you need to fix. It will be under $5.
  2. Take it and the racks to someone who can wire weld - a muffler shop, high school shop, or friend. They can cut the rod to fit the end of the rack, then weld it from the bottom to extend the rack by 1/4".
  3. Once put back in the oven, you won't hardly notice it. Repeat on the other side of the rack if it needs to be wider.

Racks falling down - racks-falling-down-b42fbx1xme01pjmoz5o45hiq-4-0.jpg

Posted on Apr 01, 2015

  • Mickymo
    Mickymo Oct 12, 2016

    This is a great idea thanks. I found a local welder who supplied and attached these rods on our 3 racks for around $50. Considering that Frigidaire wanted $80 for each oversize rack to cure our problem this was a cheap effective cure. I must say though after this and another problem with Frigidair I will not purchase another cooker from them future!

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Sears has no solution other than call repair and have a costly replacement of oven cavatiy, with no guarantee it will not happen again. Turn power off to stove, a precaution. Unscrew top, mine is ceramic top, pull forward and lift, slide to side. Remember wires are still attached to burners. Unscrew back and side. Looking at stove, I did left side. Open bottom oven door, remember the way this comes out is the way to put it back on, Lift side panel up and twist it towards you, you may have to jiggle or shake it. (The panel slides in at bottom in front of leg.) you may want to use a mask at this point. This exposes the insulation covering the oven measure a piece of 2x4 or 2x3 pieces of wood, I used 2lb rubber mallet, if you don't have use a 2 lbs heavy hammer. Put the wood vertical across all the rack cuts on outside of oven side, using light to medium force hit wood in center and move forward a few inches, repeat til you get to front and repeat going to rear. Test racks for fit. I had to do it once more applying slightly more force and racks fit prefect and snug. ( I slipped and hit oven edge and bent it in don't fret I put wood on inside of oven and moved it flush from inside to out, so be careful). Reassembly the stoves. And yes Kenmore no longer stands behind and is now producing substandard products. My opinion. Good luck.

Posted on Oct 28, 2014

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The liner needs to be replaced. I contacted Sears and surprisingly found out that my Kenmore Elite 790.46603501 model only cost $180.20 to replace the liner! No idea what the labor will run since I am 2 years out of warranty. I love this oven and a compatible model would run me well over $1500 I think I will go with replacing the liner. I won't use the self-cleaning function once it is replace, just in case this was the original cause.

Posted on Dec 27, 2013

  • Steve
    Steve Apr 03, 2014

    I have the same model Kenmore oven with the same problem. Repair guy came today. They no longer work for Sears but a company called A&E. The liner will cost $216.29 and the labor is $523.80 for a total of $791.90 including tax. This is unacceptable, why should the liner warp unless it was a defect. It looks like I am not alone.

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I have the same problem with my LG oven. Racks fall down, they seem smaller than the actual dime tins of the oven. I don't know what to do.

Posted on Jun 06, 2012

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SOURCE: What is the best way to clean the racks from a

Finally got in touch with my mother who suggested soaking the racks in the bathtub in very warm water with ammonium for as long as it took to loosen the dirt. Works like a charm. Remember to only do in a ventilated area and use gloves.

Posted on Jun 12, 2009

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Do I have a continuous clean oven and how do I clean it?


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Tip

Replacing the Bake or Broil Element in an ELECTRIC Oven


This advice is on how to replace a bad element on kitchen ranges that utilize ELECTRIC heating elements for baking and broiling.

1. UNPLUG the range and remove the rear panel. Dangerous voltages are still present with the range turned off. The rear panel is in close proximity to the input power terminal block & shock hazard and/or equipment hazard can exist. Remove the series of screws around the perimeter of the panel.

2. Locate and disconnect the terminal lead wires from the element. Color coding may differ between manufacturers, so make sure you mark or label the wires as you remove them. If replacing both elements, do so one at a time to avoid confusion.

3. Open the oven door and remove (if possible). Refer to your owner’s manual to see if there are instructions on how to remove the oven door. Some have spring-loaded locking hinges, while others just lift out. If you cannot remove the oven door, use care not to lean on the door or put too much weight on it. This can cause damage to the door hinges or cause the hinge springs to come loose.

4. Remove the oven racks, and remove the oven pan (if required – some elements are fully exposed, some have pan covers). There are usually two screws either in the back or front of the oven holding the pan in place.

5. The element will be mounted directly to the back of the oven wall, and/or to the bottom/top of the oven wall. Remove the mounting screws and remove old element from oven.

6. Install new element by carefully feeding the terminal leads through the oven wall first. Reinsert all mounting screws.

7. From the back of the range, reconnect the terminal wires.

8. Plug range in, turn oven/boiler on, and perform a visual test of the heating element to ensure it is working properly. Turn oven/broiler off and allow sufficient time to cool. If the oven has only been on for a minute or so, the cool down period will be brief. NOTE: Stand clear of any exposed wiring with rear panel removed.

9. UNPLUG range once again and re-install rear panel ensuring the terminal wires are NOT touching the panel.

10. Reinstall the oven pan and racks. Reinstall door if necessary.

NOTES: Prices vary between models and manufacturers, but most elements are in the $20-$40 range. There is a difference between the BROIL and BAKE elements in that they are usually different wattage ratings and are shaped differently. They should not be considered interchangeable. Good luck & I hope this information is helpful.

on Dec 04, 2009 | Kitchen Ranges

Tip

Replacing the Bake or Broil Element in an ELECTRIC Oven


This advice is on how to replace a bad element on kitchen ranges that utilize ELECTRIC heating elements for baking and broiling.
1. UNPLUG the range and remove the rear panel. Dangerous voltages are still present with the range turned off. The rear panel is in close proximity to the input power terminal block & shock hazard and/or equipment hazard can exist. Remove the series of screws around the perimeter of the panel.
2. Locate and disconnect the terminal lead wires from the element. Color coding may differ between manufacturers, so make sure you mark or label the wires as you remove them. If replacing both elements, do so one at a time to avoid confusion.
3. Open the oven door and remove (if possible). Refer to your owner’s manual to see if there are instructions on how to remove the oven door. Some have spring-loaded locking hinges, while others just lift out. If you cannot remove the oven door, use care not to lean on the door or put too much weight on it. This can cause damage to the door hinges or cause the hinge springs to come loose.
4. Remove the oven racks, and remove the oven pan (if required – some elements are fully exposed, some have pan covers). There are usually two screws either in the back or front of the oven holding the pan in place.
5. The element will be mounted directly to the back of the oven wall, and/or to the bottom/top of the oven wall. Remove the mounting screws and remove old element from oven.
6. Install new element by carefully feeding the terminal leads through the oven wall first. Reinsert all mounting screws.
7. From the back of the range, reconnect the terminal wires.
8. Plug range in, turn oven/boiler on, and perform a visual test of the heating element to ensure it is working properly. Turn oven/broiler off and allow sufficient time to cool. If the oven has only been on for a minute or so, the cool down period will be brief. NOTE: Stand clear of any exposed wiring with rear panel removed.
9. UNPLUG range once again and re-install rear panel ensuring the terminal wires are NOT touching the panel.
10. Reinstall the oven pan and racks. Reinstall door if necessary.
NOTES: Prices vary between models and manufacturers, but most elements are in the $20-$40 range. There is a difference between the BROIL and BAKE elements in that they are usually different wattage ratings and are shaped differently. They should not be considered interchangeable. Good luck & I hope this information is helpful.

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You can get the manual for the RGB745 at the GE Appliances support site: http://www.geappliances.com/service_and_support/literature/ . Enter the model number in the search box. There are several models that start with RGB745.

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Finally got in touch with my mother who suggested soaking the racks in the bathtub in very warm water with ammonium for as long as it took to loosen the dirt. Works like a charm. Remember to only do in a ventilated area and use gloves.

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I had this problem on my Wolf Dual Fuel oven after I removed the oven racks and oven rack supports in preparation for the self clean cycle. Wolf recommends this removal to avoid discoloration of the racks due to the extreme heat.
After cool down I re-installed the racks and the door wouldn't close fully. I messed around for quite a while, everything looked fine but then noticed that the rack support on the left hand side of the oven was not correctly mounted on the support studs/screws on the side of the oven wall. There are 4 keyhole slots on the rack support that have to aligned correctly with the studs if they're not the racks interfere with the fit of the door.
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Oven racks


Hello bargarmar
Welcome

You said, Your Jen-Air stove's oven racks keep falling after the heats been on. This is scary and unsafe. Your gas range is only 2 years old.

This may be caused by the racks being left inside the range when using the self cleaning system. Which can cause the racks to become warped and or discolored.
If they are warped they may not sit even in the oven while baking and also move or change their shape
form the heat every time you use the warped racks in the oven.

If you leave the oven light on before you start the oven and watch the racks as they warm up with weight on them you will see if this is the case.
Then you will want to replace them.
Let me know what happens.
Huuum
Please remember to leave a rating

Oct 16, 2008 | Kitchen Ranges

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