Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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I can print but it will no longer copy or scan.

When I try to copy orscan I get a page with either a solid color background and nothing on it or sometimes the page is a lot of color bands (mostly green and black). Ocassionally after trying for an hour or so it will start working and will continue to work as long as I am doing something continuously, but if I stop for a half hour or so, it stops working again.

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Your scan lamp or the CCD which converts the image it sees into a digital signal are bad.
Pretty much all you can do is replace the scanner. There are very few parts spared for that scanner.

Posted on Oct 14, 2008

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