When I try to copy orscan I get a page with either a solid color background and nothing on it or sometimes the page is a lot of color bands (mostly green and black). Ocassionally after trying for an hour or so it will start working and will continue to work as long as I am doing something continuously, but if I stop for a half hour or so, it stops working again.
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check printer settings or document settings back ground color settings
you can print a page color to any of the color bar settings so there is a setting that has been change to grey that is causing the problem
You might be scanning and copying in full color even for regular documents. When you do this, it treats the document as a photograph or color document and therefore, the background, even if white, is scanned in as a bit yellow
You need to be more specific. Does nothing happen when you press the Copy button? Does it give you a blank page, a solid inked page, or no page for the copy? Do you get the same results for Color Copy or Black and White Copy?
I beleive you are not able to make a color copy, once try to scan from the computer or all-in-one to check whether the scanner mechanism is working properly or not, if the scan comes out fine then remove the color cartridge and clean the copper contacts of the cartridge with soft cotton cloth and also check the ink level of the cartridge, if the issue persists replace the color cartridge and if even the scan does not comes out good then there is an issue with the scanner mechanism.