I bought a DS-30 recently, but cannot find the serial number on the CD or package. There is a serial # from the menu of the unit, but it only has 9 digital numbers which I cannot register the product and run the CD. Could you please let me know how to make it work? Thanks a lot.
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You go to the Menu files. Then go to the bottom menu showing a wrench. Then go to the bottom of the file, you need to go below the visible menus using the right arrow to get to System Info. Scroll down to get the serial number.
I don't think the serial number is required to install the software. I didn't see DS-30 information on the Olympus website. DS-40 was the closest one. No information was availbable regarding serial numbers.
I have a VN-4100PC and don't recall being asked for a serial number. The software is the same thing for all Olympus players.
Mark, you have a purchase a new version of the software unless you can somehow find that serial number. Your local Olympus dealer can make a copy of the software for you but you would require the Serial number.
The answer is all in the serial number you use to install the DSS player!
Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]
Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!
If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.