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Washing machine drum won't turn

Washing machine will fill and empty but the drum will not go round and a clicking sound can be heard

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  • oneillwilkin Oct 13, 2008

    its a candy auto sprint 1600 model number CNA 166

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Need more onfo,make, model number

Posted on Oct 13, 2008

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1 Answer

Machine fills, then on entering wash cycle makes loud grinding noise kinda like a dull hacksaw on rusty metal.


Does it make the sound when you turn the drum by hand? It could well be the drum bearings that have gone.

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it sounds like you have a bent piece of metal round the drum you will have to make sure the drum is empty with your hand very slowly move it round the whole drum if you find it with a small hammer don't hit it heard OK just tap it till its not going to shred your cloths OK if you don't find any thing you will need to look at the paddle in the drum to make sure there not Brock or moving OK hope i can help

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My Top Loader US Whirlpool LSQ washing machine (5 years old) has developed a problem. The machine fills ok, but does not wash and at the end of the wash cycle the machine empties ok. During the washing...


Sounds like you have a failed motor coupling. This is an easy fix, requires inexpensive parts, but is going to take a little effort and know-how on your part. If you click on the following link, it explains step-by-step how to replace the coupling:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

The part number is 285753A and can be found at searspartsdirect.com. Just type in your model number and the part will be listed under the "Brake/Clutch/Gearcase/Motor/Pump" heading. If you require further assistance, please let me know. I hope this helps you resolve your washer problem.

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As I have not received a response, I'm assuming these hints have taken care of your problem. If you have any more troubles, feel free to drop me a note back.

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Hiya .. It is probably the bearings on the drum at fault, may have collapsed... is the drum making a noise when you turn it by hand?
Regards Faggly

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check for a capacitor on the motor if it has one, replace that to start with, that what it sounds like

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