Question about Panasonic Workio DP-2310 All-In-One Laser Printer

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"replace waste toner box" error

My copier's error message "replace waste toner box" will not shut off even though the box is nearly empty. I believe it is a sensor problem. I am looking for a quick solution. thanks

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Sorry there is no quick solution you need a tech to go into service mode and reset the counter

Posted on Nov 03, 2008

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1 Answer

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Clean well the toner box or better replace with a new toner box.

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You have to empty out the waste toner bottle... The bottle is a milky white plastic and I believe it is right under the fuser unit. It should slid out toward you. Carefully dump the toner out of the bottle into a plastic garbage bag and re install the bottle and you are done....

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This is an error code dealing with the toner auger motor being bound up. Has the waste toner message been on for along time and the waste toner bottle not being emptied. Sometimes the waste toner counter has been reset several times without the bottle being emptied. This will cause the waste toner to back up in the auger mechanism. Thsi will have to be taken apart ( very tedious job ) and the toner removed from the tube. The auger spring and even some gears may have to be replaced. I've never had to replace the motor on any copier yet. Good Luck.

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Hi, My Toshiba E-Studio 3511 color copier has a error message of 'dispose of used toner.' Even if I followed the direction, the error message is still there and the copier can't work. Would you help me...


I am assuming you have emptied the old waste toner "box" and not replaced it with a new box. This is not a problem, just clarifying. If this is the case then you have toner packed into the sensor block which is telling the machine that the waste toner box is still full. Just look behind the waste toner box and look for a little set of wires. They lead to a small black sensor. Now look at the waste toner box where it mates up with the sensor. You will see a small square box area on the waste toner bottle. The sensor looks thru this block and if it is blocked with toner it will tell the machine the box is full. Just tap on the little block and make sure there is no toner in it and re-install the waste toner box and the indicator should go away.
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My Canon IR3100N shows error code E000013-0000. I tried restarting, but error message remains.


I believe that may be the waste toner is full.
Remove the panel on the lower left side of the copier pull out the plastic container and empty it .
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1 Answer

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There are 2 waste toner cartridges, be sure to empty these 2 cartridges . If you remove the waste toner in both cartridge it will automatically clear the error message.

Feb 27, 2009 | Gestetner Copier

1 Answer

DCS424 error message replace used toner bottle


There are 2 waste toner cartridges, be sure to empty these 2 cartridges . If you remove the waste toner in both cartridge it will automatically clear the error message.

Feb 27, 2009 | Gestetner Copier

2 Answers

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The waste toner is usually a bottle near the toner cartridge which collects excess toner powder from the cartridge. It is usually present in more heavy duty laser printers, not all printers have them as a replaceable supply. You would need to refer to your manual for replacement instructions, they vary from printer model. For this machine, the Waste Toner supply number is #420131. In the case of the first poster, my best guess would be there was spillage of toner on the sensors to detect the waste basket overflowing, hence why the error message is constant. This would require cleaning of the sensors, a relatively simple task but for proper access, the machine would need to be partially disassembles for thorough cleaning. It would be best done at a repair centre.

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