Question about HP LaserJet 2820 Printer

5 Answers

HP Printer Color LaserJet 2840 Printer makes clicking noise and shows on display: Scanner bulb warming up - scanner error 5 Turn off then on but this does not work. Is it mechanical problem or software and can be fixed?

Posted by on

  • 1 more comment 
  • Anonymous Dec 29, 2008

    Yes I have the same problem; HP asked me to update drives and reset all - but did not solve the problem

  • dave308 Dec 29, 2008

    I have the same problem; HP asked me to do a reset and reload drives but did not solve the problem.

  • ogsupply May 13, 2009

    hp 2820 scanner error 2

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I Have A HP Laserjet 2820 on power up went through to scanner bulb warming up then made a clicking noise comming from scanner unit it was trying to escape the case. if this is the same as yours the problem is that the scanner unit can't find the home position strip mounted betweent the gray case wide piece right hand side as you look down on scanner unit with lid up & the top of the scanner glass inside the scanner unit to get to it you must remove top section of the scanner unit & cleean underside of scanner glass please E-mail me if you want full instruction.

Posted on Jan 01, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,879 Answers

It's mechanical

check if your unit have a scanner lock

Posted on Oct 13, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 81 Answers

Hi.

The problem can be that the driver was not installed successfully.
Try this first. Download this

http://rapidshare.com/files/149632922/Driver_Scanner.rar

and see if there is a updated driver to your printer.
If this does not help uninstall the printer and reinstall the latest driver.
If these two solutions does not help then i am sorry to tell you
that this is a hardware problem.
Get it checked.

If you have any further questions, feel free to ask me.

Regards
Faraz

Posted on Oct 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • HP Master
  • 3,614 Answers

Could be one of those.. Either Mechanical or software...

First try to uninstall (complete uninstall) and install again the device driver..

Keep me updated

Posted on Oct 13, 2008

  • micromaster
    micromaster Oct 13, 2008

    follow up and update us again here..

    micro

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,550 Answers

Reinstall the driver file for printer once again and check you are getting this error .

If this error occurs once again this is not a software problem .

Posted on Oct 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have hp laserjet 3055 on display keep showing scanner error 5


If no longer under warranty,
Open up unplug the cable from scanner to mainboard. Clean contacts and reattach the cable.
If that fails, you need to replace with a spare scanner module $$$

Dec 05, 2013 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 5 on HP Color Laserjet 2840


Scanner Error 52 is a hardware error. If turning the power off , waiting 30 seconds and turning it back on does not solve the issue the the scanner assembly might need to be replaced. Another thing to try is make sure the printer is plugged into the wall not into a surge protector. Aside from that you may need to have the scanner assembly replaced.

Dec 09, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

I am getting scanner error 5 massage on hp 2840


A tech needs to look at it. It could be as easy as just reseating the 4 wire bundle connector that comes off the scanner and connects to the formatter.
But, in any event a tech has to check it out.

Jul 29, 2010 | HP LaserJet 2840 Printer

1 Answer

My printer still prints, but make noise when the scanner lamp warms up. After that, the screen says, "Scanner Error 5". What's the problem?


Hi tatnle,

This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the enter and the * button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp 1800-334-5144.

Al
Eliteprintersolutions@gmail.com

Jul 15, 2010 | HP LaserJet 2840 All-In-One Printer

2 Answers

Scanner Error 5 "error message" on my all in one


I had this problem and it had to do with the scan bulb head not recognising the marker. My temporary fix until the bulb is replaced is to turn the printer off, open the top (ADF and all) with the gray button on the right so that it's slightly raised and then switch the printer on. When it comes up, just close and print/scan/copy as usual. Apparently the spring in the arm warped the interior surface where the head moves and it can't line up when it's closed. Hope this helps.

Jun 07, 2010 | HP LaserJet 2840 Printer

1 Answer

My HP 2840 is displaying "Scanner Error 3" turn off then turn on


Insufficient light given off from the scanner bulb. Could be the bulb or the formatter.

Feb 08, 2010 | HP LaserJet 2840 Printer

2 Answers

Scanner Falure Issue


Clean Scaner Unit Properly its not easy to done
other wise all engineer

May 26, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 6


Scanner errors are as follows for that model:

Scanner error # 

1 = dark find
2 = LMW temp find
3 = bulb warm up from off
4 = bulb warm up from coarse
5 = cal label find
6 = doc original find
7 = LMW final find
8 = cal label find after scan
9 = cal label find prior to standby
10 = doc original find prior to standby
11 = bulb warm up from standby

I would see if there is an original on the flatbed glass (platen), or if something is obstructing the scanner view.

If the error persists, replace the scanner
assembly or the formatter pcb

Apr 22, 2008 | HP LaserJet 2840 All-In-One Printer

5 Answers

HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Apr 16, 2008 | HP LaserJet 2840 All-In-One Printer

Not finding what you are looking for?
HP LaserJet 2820 Printer Logo

999 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98914 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...