Question about Canon imageRUNNER C3220 Color Copier

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Error Code E000-FF13

On my C2620 I am getting the Error Code E000602-FF13 after the machine was moved to a new location. Can anyone help please?

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  • Canon Master
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E000 error in a Canon is a problem w/the fuser (exit where it gets hot)\
Check thermistor, thermofuse or lamp

Posted on Oct 14, 2008

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Canon IR C3200 turns on with an error code of E000602-ff13. I know this is a hard drive error, but was hoping it was something I could fix myself. We are a small non-profit and times are tough... Any...


Hi Shuber391,

It is actually a Hard Drive Controller IC device error. Try formatting the hard drive and re-installing the OS, (it MAY work) If it doesn't, then go for a new hard drive. Sorry, nothing much can be done here.

IMPORTANT TIP: Never ever depend completely on a Hard Disk Drive for storing your important data. Always take regular backups of whatever work you do, on CDs/DVDs or pendrives so that if God forbid such a situation arises, at least you are assured of your data being safe and complete.

Good luck to you... and remember the Tip.

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This err number whit ist


hello there here is some information that may help you solve this problem ok?
best regards michael
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try to clear in service mode touch Additional funcion key then 2 8 at same time then additional func key again in that order screen should change to service mode then touch copier then function then clear then err then ok then turn off machine using main switch if it wont clear you have a bad fuser

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ERROR CODE E000-0320


A E000-0320 code is a fixing unit error code. It is either not warming up or it is getting to hot. It is a thermister is shortting out or a thermal fuse or one of the heating lamps are blown.

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Canon imagerunner 2200 error code E000602-0003


This is hard drive failure. If you another code other than 003 you may have gotten away with a scan disk, but not always. in your case the hard drive has died. a Canon Technician will need to replace it and re-install the machine's system software

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System Error E000


Since there are few techs who can function on telepathy alone, a make and model number is mandatory.

Make; model #; description of problem, and it wouldn't hurt to mention (generally) where you are located.

There isn't a 'generic problem' within even a particular manufacturer's machines; most have varying sets of error codes within series of machines since they may be equipped differently.

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