Question about Xerox WorkCentre XD120f Copier

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Xd 120f xerox

It was working fine went away from work for while and came back with the printer showing error code E7 and not photocopying.asked employees how it happened they dont know

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An E7 is related to the scanner. The lamp carriage is gettiing hung up on something or a cable has broken or popped off a pulley. What I have seen most of the times, is the lamp carriage is hitting the sensor that tells the machine the lamp is in the ready position. Biased to the left side of the machine. remove the platen glass and see if you can move the lamp fairly easily. And when movine it back to the left, pay attention if you feel it hitting something.
Also here is the procedure to clear the code.
Performing a Fault Reset 1 01 will reset your Scanner, and allow you to check the Scanner for broken parts as it moves.

  1. Find the pink Clear button on the Control Panel of the WorkCentre.
  2. Find the button below the word Auto.
  3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
  4. Press the [1's] Key to enter 1 in the LED Display, as if you were to make 1 copy.
  5. Press the green [Start] button. '00' will flash in the LED Display.
  6. Press the [1's] Key to enter 01 in the LED Display, as if you were to make 1 copy.
  7. Press the green [Start] button. '01' will be in the LED Display and '100%' will be selected.
  8. Lift the Document Cover.
  9. Press the green [Start] button. The Scanner Bar should move from left to right under the Platen Glass.
  10. Visually check the Scanner Bar as it is moving to make sure it runs all the way across.
  11. Check the Mirror that follows the Scanner Bar to see if it is broken or cracked. NOTE: If you need to see the Scanner Bar and Mirror move again, press the green [Start] button again.
  12. Press the pink [Clear] button four times.
  13. The WorkCentre should now warm up and come to ready.

Posted on Oct 14, 2008

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Here is the text from my tip to solving this problem here on Fixya:
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